Anything a customer can do for themselves is where service stops and relevance begins. — Jim Blasingame Copy Share Image
“Every interaction in the marketplace produces some kind of evaluation or appraisal opportunity that can be conveyed to others by the person on the… — Jim Blasingame Copy Share Image
“If you don’t have regular and accurate financial statements, you’re driving your business 100 miles an hour down a one-way street the wrong way,… — Jim Blasingame Copy Share Image
Anything a customer can do for themselves is where service stops and relevance begins. — Jim Blasingame Copy Share Image
“Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories.” — Jim Blasingame Copy Share Image
In the marketplace, small businesses are the face and voice of humanity, which provides them with a great advantage in the Age of the… — Jim Blasingame Copy Share Image
Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t. — Jim Blasingame Copy Share Image
