“I always think that you should start with the problem that you’re trying to solve” — Scott Hartley Copy Share Image
“The vehicle will not start. (the problem) 1. Why? The battery is dead. (first why) 2. Why? The accelerator is not functioning. (second why) 3. Why? The alternator belt has broken. (third why) 4. Why? The alternator belt was well… — Sebastian Marshall Copy Share Image