“It is important to note that while goods are consumed, services are experienced. The professional service provider is (or should be) as… — David H. Maister Copy Share Image
The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people. — Anne M. Mulcahy Copy Share Image
I had learnt from my years of being in the services business, like networking and closely watching the early days of the… — Peter Barris Copy Share Image
