“Learn to choose your battles carefully. When you exercise discretion, you will realize that most fights are best avoided. Let those sleeping… — Susan C. Young Copy Share Image
“Knowledge imparts a sense of authority. It will help you stand out and give you an edge over your competition.” — Susan C. Young Copy Share Image
“If there is someone whom you would really like to impress, learn as much as you can to be informed, enlightened, and… — Susan C. Young Copy Share Image
“Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the… — Susan C. Young Copy Share Image
“When it comes to meeting new people, playing well with others, and connecting on deeper levels, there are inherent gaps which can… — Susan C. Young Copy Share Image
“Remain vigilant and try diligently not to succumb to the soul-sucking, mind-numbing, ill-mannered attitudes that seem so prevalent in the world today.” — Susan C. Young Copy Share Image
“Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.” — Susan C. Young Copy Share Image
“Is your appearance representing you well and helping you achieve the results you desire or could you use a style makeover?” — Susan C. Young Copy Share Image
“The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together… — Susan C. Young Copy Share Image
“For sixteen years, I had a spectacular real estate career in Tallahassee, Florida. I loved receiving telephone inquiries and making cold calls.… — Susan C. Young Copy Share Image
“How's your humor? What can you do to have more humorous lines to use in the right place at the right time?… — Susan C. Young Copy Share Image
“Imagine how many new friends you would make, how much new business you could create, and how much fun you could have… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration… — Susan C. Young Copy Share Image
“Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you.… — Susan C. Young Copy Share Image
“A smart way of using your hands to make you look more interesting, thoughtful, and self-assured is to steeple your hands and… — Susan C. Young Copy Share Image
“Follow your heart, but take your brain with you!" After buying an armload of funny books filled with clean jokes, one-liners, and… — Susan C. Young Copy Share Image
“Being “out of sync” happens all the time . . . • Have you ever begun a discussion when the timing was… — Susan C. Young Copy Share Image
“Mingle • Be the connector—introduce people to each other who may not otherwise connect. • Be a conversation fire starter; point out… — Susan C. Young Copy Share Image
“Conversational Chameleon We know that chameleons are lizards who are famous for their ability to change their colors and fit in as… — Susan C. Young Copy Share Image
“Considerations & Exceptions for Impressive Handshakes • Be mindful of a person’s age; be tender with arthritic hands. In that case, a… — Susan C. Young Copy Share Image
“How Can You Show You Are Interested? • Pay close attention. • Ask how you can help. • Ask probing questions. •… — Susan C. Young Copy Share Image
“The Rhythm of Relationships It’s not a mystery that there are certain people with whom we "click" and others with whom we… — Susan C. Young Copy Share Image
“One simple glance can convey to your recipient that you are . . . • Present • Interested • Paying attention •… — Susan C. Young Copy Share Image
“Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There… — Susan C. Young Copy Share Image
“Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they do.” — Susan C. Young Copy Share Image
“If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations,… — Susan C. Young Copy Share Image
“Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start… — Susan C. Young Copy Share Image
“ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening… — Susan C. Young Copy Share Image
“The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their… — Susan C. Young Copy Share Image
“Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure—how do they… — Susan C. Young Copy Share Image
“For many people and companies, the only place they are seen by others "in person" is on the Internet. Having a stand-out,… — Susan C. Young Copy Share Image
“The word “brand” has now taken an individualized and highly personalized shift toward how you are perceived in the minds of others.” — Susan C. Young Copy Share Image
“Is your voice value delivering the image you wish to convey? Is your voice coming across as smart, friendly, and positive or… — Susan C. Young Copy Share Image
“While active listening is crucial for optimal communication, we are faced with a dilemma which can perplex even the sincerest and engaged… — Susan C. Young Copy Share Image
“Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may… — Susan C. Young Copy Share Image
“Be Brave. Bravery takes fortitude—put yourself on the line, even if you risk failing, falling, being embarrassed, or looking stupid—if being brave… — Susan C. Young Copy Share Image
“What makes one person approachable and another one not? That simple difference alone can make or break your success in your life,… — Susan C. Young Copy Share Image
“Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.” — Susan C. Young Copy Share Image
“A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness… — Susan C. Young Copy Share Image
“Homework doesn’t end when you receive a diploma. Often, it's just the beginning of your learning.” — Susan C. Young Copy Share Image