Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings… — Stephen Covey Copy Share Image
The problems in life come when we're sowing one thing and expecting to reap something entirely different. — Stephen Covey Copy Share Image
Most people say their main fault is a lack of discipline. On deeper thought, I believe this is not the case. The… — Stephen Covey Copy Share Image
When your happiness comes primarily from the happiness of others, you know you have moved from a 'me' experience to a 'we'… — Stephen Covey Copy Share Image
In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the… — Stephen Covey Copy Share Image
As long as you think the problem is out there, that very thought is the problem — Stephen Covey Copy Share Image
When parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the… — Stephen Covey Copy Share Image
Success comes from the ability to view each arising problem as an opportunity for self improvement. — Stephen Covey Copy Share Image
Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems. — Stephen Covey Copy Share Image
Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of… — Stephen Covey Copy Share Image
The amateur salesman sells products; the professional sells solutions to needs and problems. — Stephen Covey Copy Share Image
It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life.… — Stephen Covey Copy Share Image
Anytime we think the problem is 'out there,' that thought is the problem. We empower what's out there to control us. The… — Stephen Covey Copy Share Image
When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get… — Stephen Covey Copy Share Image
People who end up with the good jobs are the proactive ones who are solutions to problems, not problems themselves, who seize… — Stephen Covey Copy Share Image
Effective people are not problem-minded; they're opportunity minded. They feed opportunities and starve problems. — Stephen Covey Copy Share Image
Don't cheat people of their growth. Empower them to solve problems and generate ideas. Watch them grow! — Stephen Covey Copy Share Image
Every time you think the problem is 'out there,' that very thought is the problem. — Stephen Covey Copy Share Image
If you were to fault yourself in one of three areas, which would it be: (1) the inability to prioritize; (2) the… — Stephen Covey Copy Share Image
You can't have the fruits without the roots. It's the principle of sequencing: Private Victories proceed Public Victories. Self-mastery and self-discipline are the foundation… — Stephen Covey Copy Share Image
Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're… — Stephen Covey Copy Share Image
The fire inside people is like a match; the way to ignite that flame is initially through friction, then other matches are lit through… — Stephen Covey Copy Share Image
In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or… — Stephen Covey Copy Share Image
To blame and accuse other people, is to choose to empower them, to control us. — Stephen Covey Copy Share Image
If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will. — Stephen Covey Copy Share Image
I believe in Coach Louis Wong. He is so much more than just a football coach. — Stephen Covey Copy Share Image
Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them. — Stephen Covey Copy Share Image
Highly proactive people don't blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice. — Stephen Covey Copy Share Image
When it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or… — Stephen Covey Copy Share Image
Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and… — Stephen Covey Copy Share Image