“A well-managed plant, I soon learned, is a quiet place. A factory that is “dramatic,” a factory in which the “epic of industry” is unfolded before the visitor’s eyes, is poorly managed. A well-managed factory is boring. Nothing exciting happens… — Sebastian Marshall Copy Share Image
“Third-order consequences: Toyota winds up with the highest quality rates, lowest defect rates, and most efficient factories in the world.” — Sebastian Marshall Copy Share Image
“The foreman carpenter allots his men work according to their ability. Floor layers, makers of sliding doors, thresholds and lintels, ceilings and so on.… — Sebastian Marshall Copy Share Image
“It really actually doesn't take much time to run small experiments, and the payoff is greater levels of energy and more thriving across your… — Sebastian Marshall Copy Share Image
“start with a baseline of how often a habit or practice atrophies or breaks down, and then you start stacking up advantages to increase… — Sebastian Marshall Copy Share Image
“People who live at subsistence level want first things to be put first. They are not particularly interested in freedom of religion, freedom of… — Sebastian Marshall Copy Share Image
“ENTRAINMENT IS STUPIDLY EASY TO DO It’s stupidly easy to start doing entrainment for yourself. You pick a single type of action,… — Sebastian Marshall Copy Share Image
“That’s where operational skill comes in. It’s about those seemingly basic but utterly critical skills: scheduling, planning things out, communicating, checking and making adjustments… — Sebastian Marshall Copy Share Image
“First-order consequences of Prohibition: alcohol is made illegal, legitimate producers of alcohol go out of business, decrease in drinking. Second-order consequences of Prohibition:… — Sebastian Marshall Copy Share Image
“The first is one that I’ve been surprised to see many top performers independently arrive at: wake up at least 3+ hours before your… — Sebastian Marshall Copy Share Image
“When things are going poorly or going excellently, one’s judgment tends to get compromised and it becomes harder to think clearly. You need to… — Sebastian Marshall Copy Share Image
“To modernize it a bit, lavish and excessive benefits during boom times won’t be remembered enough if you ask for pay cuts or do… — Sebastian Marshall Copy Share Image
“You can eat before you go out to a restaurant so you’re not hungry.” — Sebastian Marshall Copy Share Image
