Most skills can be learned, but it is difficult to train people on their personality. — Richard Branson Copy Share Image
Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line… — Richard Branson Copy Share Image
Companies need to have a lot more flexibility with their people... . If somebody wants to golf around the world for two… — Richard Branson Copy Share Image
If you have an idea that's going to make a big difference to people's lives, and other people are not doing it,… — Richard Branson Copy Share Image
If you create something that makes a difference in people's lives, you are likely to become a business success as well — Richard Branson Copy Share Image
I have always believed that personal relationships are vital in business and that people should be directly accountable for their actions. — Richard Branson Copy Share Image
The first thing to look for when searching for a great employee is somebody with a personality that fits with your company… — Richard Branson Copy Share Image
Leading by fear is a lot of companies' approach, and a horrible way for people to exist in their lives, when most… — Richard Branson Copy Share Image
If people are jumping down people's throats all the time, in the end, they'll just shrivel up like a flower shrivels up… — Richard Branson Copy Share Image
Back when I was in school, few people understood dyslexia and what to do for it. My teachers thought I was lazy… — Richard Branson Copy Share Image
The quality of business communications has become poorer in recent years as people avoid phone calls and face-to-face meetings, I can only… — Richard Branson Copy Share Image
And ever since then [I] have set up businesses basically out of frustration. I mean, I set up Virgin Atlantic with one… — Richard Branson Copy Share Image
We spend most of our lives working. So why do so few people have a good time doing it? — Richard Branson Copy Share Image
Age isn't as important so long as you are surrounded by people you love, doing things you passionately believe in. — Richard Branson Copy Share Image
I've never sued anybody, though there have been one or two occasions I've wanted to strangle one or two people. — Richard Branson Copy Share Image
It isn't effective or productive to force your employees to do anything. Choice empowers people and makes for a more content workforce. — Richard Branson Copy Share Image
You shouldn't be looking for people slipping up, you should be looking for all the good things people do and praising those. — Richard Branson Copy Share Image
A company is simply a group of people. And as a leader of people, you have to be a great listener, you… — Richard Branson Copy Share Image
Commitment is not letting people down. That's very important in life. If you say you're going to do something, make sure you… — Richard Branson Copy Share Image
If you offer people a decent service, if you give them you know Internet access, if their phones are not cut off… — Richard Branson Copy Share Image
I believe a good leader brings out the best in people by listening to them, trusting in them, believing in them, respecting… — Richard Branson Copy Share Image
Well, we know that people in Australia love the idea of both Impulse and Virgin Blue getting up and adding a bit… — Richard Branson Copy Share Image
From the first days of my career as an entrepreneur, I have always used my own and my team's lack of experience… — Richard Branson Copy Share Image
People are no different from flowers. If you water them, they flourish. If you are not nice to them, they shrivel up — Richard Branson Copy Share Image
Lavish praise on people and people will flourish; criticize people and they'll shrivel up. — Richard Branson Copy Share Image
I've used the Phoenix Centrifuge to replicate what the body's going to go through on the flight up. I've also done some gravity tests… — Richard Branson Copy Share Image
As an adventurer...I try to protect against the downside. I make sure I have covered as many eventualities as I can. In the end,… — Richard Branson Copy Share Image
I will work day and night to avoid failure, but if I can't, I'll pick myself up the next day. The most important thing… — Richard Branson Copy Share Image
Tough times are inevitable in life and in business. But how you compose yourself during those times defines your spirit and will define your… — Richard Branson Copy Share Image
All successful people - not just entrepreneurs - have got things wrong over and over again before finding the right solution. — Richard Branson Copy Share Image
We have the enormous opportunity in our hands to make a positive difference for business, people, and the planet. — Richard Branson Copy Share Image
I'm a great believer in life to saying yes and not saying no, and hopefully making people smile and just having fun in life. — Richard Branson Copy Share Image
Business leaders take things far too seriously, and forget that most of the time people spend in their lives is at work, and it… — Richard Branson Copy Share Image
I love the freedom of movement that my phone gives me. That has definitely transformed my life. — Richard Branson Copy Share Image
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