Refuse to give up, your mistakes don't define you. They don't dictate where you're headed, they remind you. — Anonymous Copy Share Image
“Philip’s analogy to Hansel and Gretel emphasized the importance of leaving a paper trail based on correspondence, documenting client positions, and correcting inaccuracies to all disputed facts so they weren’t so easily held against the client at a later date.” — Avery Duff Copy Share Image