“IT metrics have to evolve from being a cost center to becoming a revenue generator.” — Pearl Zhu Copy Share Image
“IT metrics need to evolve to something that matters to the business audience, at the same time that “business sentiment” needs to… — Pearl Zhu Copy Share Image
“The Six Steps to Success: 1) Define Success 2) Devise a Plan 3) Execute and Overcome Adversity 4) Measure Results with Key… — Ken Poirot Copy Share Image
“Performance metrics are number in context, results related to the strategic goals of the business.” — Pearl Zhu Copy Share Image
