“Education and international experience play a strong role in developing our level of cultural intelligence, but they don't guarantee success.1 I've met business leaders and government officials who have lived for decades overseas yet they demonstrate very little ability to… — David Livermore Copy Share Image
“International leaders in business, government, and nonprofit organizations whisper behind closed doors about the way visiting Americans live in their own bubbles without having much genuine interaction with their overseas counterparts, much less the locals. One senior foreign policy advisor told Fareed Zakaria of Newsweek, “When we meet with American officials, they talk and we listen—we rarely disagree or speak… — David Livermore Copy Share
“Finally, every society develops a system of aesthetic standards that get manifested in everything from decorative art, music, and dance to the architecture and planning of buildings and communities. There are many different ways we could examine artistic systems. One way of thinking about it is to observe the degree to which a society's aesthetics reflect clear lines and solid… — David Livermore Copy Share
Generating diverse ideas requires being clear about the kind of input needed and creating multiple ways for diverse team members to share their ideas… — David Livermore Copy Share Image
“The desire to treat other people with honor and respect doesn't automatically mean our behavior comes across as dignifying and kind. There are various… — David Livermore Copy Share Image
I'm obsessed with efficiency. And there are some tasks I need to just leave alone. And there are others - like an evening with… — David Livermore Copy Share Image
The distraction, particularly of technology, impedes the innovative process. And when you add to that the distraction of working with colleagues who are in… — David Livermore Copy Share Image
Clashing expectations are what most consistently derail any team, and especially a culturally diverse team. So if you take the time to "define" the… — David Livermore Copy Share Image
“In most cultures, eating together has far more symbolic value than simply “grabbing a bite to eat.” Sharing a meal together can often be… — David Livermore Copy Share Image
There are people who are out to take advantage of others and some who are merely putting in their time. But most of the… — David Livermore Copy Share Image
“As we gain an understanding of what's going on internally, we need to apply that same kind of awareness and understanding to others and to the environment around us. I've done ongoing research on the experiences of North Americans who volunteer overseas for one or two weeks. Most of these volunteers travel to developing countries where they help with disaster… — David Livermore Copy Share
Perspective taking is taking on the perspective of others. It's what we do anytime we buy a gift for someone else ("What would they… — David Livermore Copy Share Image
The better you work to find the pain point and problem facing a diversity of users, the more clearly you can DEFINE the goal… — David Livermore Copy Share Image
