“One simple glance can convey to your recipient that you are . . . • Present • Interested • Paying attention •… — Susan C. Young Copy Share Image
“When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye… — Susan C. Young Copy Share Image
“Many hospitality companies follow the "5 and 10 Rule," whereby when a customer is within ten feet of the employee, they should… — Susan C. Young Copy Share Image
“Well Hello Halo! It is human nature for us to make generalized judgments about a person using only a couple of traits.… — Susan C. Young Copy Share Image
“I will not allow my mistakes of the past compromise my hope for the future.” — Charles F. Glassman Copy Share Image
“It is how we nurture the good and deal with the bad that ultimately shapes our destiny.” — Charles F. Glassman Copy Share Image
“I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye… — Susan C. Young Copy Share Image
“Don't underestimate the power of humor and the ability to laugh at yourself to deliver peace and serenity.” — Charles Glassman Copy Share Image
“Life gives us paths to take, but in the end, it’s up to us individually to decide which alternative suits us better.… — Jamie CL Miller Copy Share Image
“I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down… — Susan C. Young Copy Share Image
“As the saying goes, "Smile and the world smiles with you, cry and you cry alone.” Smiling is a universal symbol of… — Susan C. Young Copy Share Image
“Having an aura cleanse was the best thing I ever did. It gets rid of all that debris of other peoples energy… — Lisa Newton Copy Share Image
“In her book, Ask Outrageously! my friend Linda Swindling suggests to “Mimic the body language of the most powerful people you know.… — Susan C. Young Copy Share Image
“Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire… — Susan C. Young Copy Share Image
“Mirroring is simply the process of discreetly matching and mirroring the subtle behaviors and qualities of the person with whom you are… — Susan C. Young Copy Share Image
“Your passing has left a hole in my heart that I now understand can never be filled. But your love has left… — Jodi Livon Copy Share Image
