“One is that you should never take no for an answer. There is always some way to make a sale if you have confidence in your merchandise. Just because a customer says no doesn’t mean he isn’t buying. You just… — Thomas L. Friedman Copy Share Image
“Animals are not genderless objects. “He” and “she” are vast improvements over “it.” “Who” is more fitting than “that” or “which.” (So, it isn’t what you are buying at the pet store, but who you are buying.)” — Jessica Pierce Copy Share Image
