Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business. — John Caudwell Copy Share Image
I do want to keep the Wedgewood Collection in place, intact, and open to the public. Selling it off would be a real tragedy. — John Caudwell Copy Share Image
I make no apology for wanting to make a profit - the more I make, the bigger percentage will go to charity. So most… — John Caudwell Copy Share Image
I was only 21 when I bought a five-bedroom detached house in Stoke-on-Trent that was way outside of my financial status in life. I… — John Caudwell Copy Share Image
Sometimes your worst competitors are the ones which are dying because they do stupid things. — John Caudwell Copy Share Image
I realised I've got quite a talent for coming up with ideas for design. I've got so many ideas about fashion. — John Caudwell Copy Share Image
I always felt, right from a youngster, that it was my destiny to be a success. It sounds a little bit egotistical, but I… — John Caudwell Copy Share Image
It's important to show children love, affection and balance and invest time in their moral upbringing. — John Caudwell Copy Share Image
I do like a healthy dose of adrenalin, but my character is more rounded. I am not timid; I like excitement. — John Caudwell Copy Share Image
My father was unwell when I was 11, had a stroke at 14 and died when I was 18. My mother going to work… — John Caudwell Copy Share Image
My second business would have succeeded but for competitors' jealousy. I was selling motorbike gear cheap, but the people I was undercutting complained to… — John Caudwell Copy Share Image
I will stay living in Staffordshire. Other people would be moving offshore. I am reasonably happy to help support the British economy. I have… — John Caudwell Copy Share Image
