It's important to think of every customer as an online celebrity with followers, friends, & above all influence — Dave Kerpen Copy Share Image
It's important to think of every customer as an online celebrity with followers, friends, & above all influence — Dave Kerpen Copy Share
“People like to share with and feel connected to each other, brands, organizations, and even governments they like and trust” — Dave Kerpen Copy Share
“being likeable isn't just about social media or business - it's about living life, to its fullest. ” — Dave Kerpen Copy Share
“In the beginning, there was Adam and Eve. Eve said to Adam, “You’ve got to try this apple,” and the first marketing interaction in… — Dave Kerpen Copy Share
A brand not responding on Twitter is like hanging up the phone on customers. With millions watching. — Dave Kerpen Copy Share
Listen carefully, be transparent, be responsive, be authentic, tell great stories-the qualities that would make you the hotshot at a party-and they'll make your… — Dave Kerpen Copy Share
