For me, one of the lessons from 9/11 is that you have to give the organization context for how you're acting, and you've got to communicate constantly, in this case particularly with all the changes that were occurring in the… — Kenneth Chenault Copy Share Image
For me, integrity is the consistency of words and actions. Part of the way that you do that is to ask people questions on… — Kenneth Chenault Copy Share Image
Companies will need to pursue a more diversified business model, but I think those companies that have what I call a focused diversified business… — Kenneth Chenault Copy Share Image
My message to Washington is the United States has gone through incredible crises, and our leaders have been able to find common ground. And… — Kenneth Chenault Copy Share Image
For me, one of the lessons from 9/11 is that you have to give the organization context for how you're acting, and you've got… — Kenneth Chenault Copy Share Image
Harvard Law provided an opportunity to learn from a faculty that had shaped the laws of our country and helped to change the world… — Kenneth Chenault Copy Share Image
Regular feedback is one of the hardest things to drive through an organization. — Kenneth Chenault Copy Share Image
I was attracted to law school because I believed it would help me prepare for a career in the real world. — Kenneth Chenault Copy Share Image
You've got to develop relationships. You can't do things just in a formal context. — Kenneth Chenault Copy Share Image
I had very little exposure to business growing up. I also was very focused on the Civil Rights Movement. And I saw law as… — Kenneth Chenault Copy Share Image
There was a strong focus on performance and respect for people. And one of the points that my father always made was that with… — Kenneth Chenault Copy Share Image
There are clearly some policies that need to change, and the reputation of the credit card industry is not high. Reforms need to take… — Kenneth Chenault Copy Share Image
