“Any time you put yourself on the line, you risk (and maybe fear) failing, falling, being embarrassed, or looking stupid—none of which… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, avoid the bystander effect. Rather than standing on the sidelines watching other people achieve their goals, jump… — Susan C. Young Copy Share Image
“Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable,… — Susan C. Young Copy Share Image
“ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw… — Susan C. Young Copy Share Image
“Impeccable manners and courteous behavior are the hallmarks for healthy relations and human interaction.” — Susan C. Young Copy Share Image
“Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes.” — Susan C. Young Copy Share Image
“Without civilized social graces, not only is life more difficult, but a positive first impression can be destroyed as fast as it… — Susan C. Young Copy Share Image
“All the elements of greater emotional awareness can weave together to ensure you make a more positive impact.” — Susan C. Young Copy Share Image
“Emotionally intelligent people have the capacity to understand and express their own emotions—you are in touch with your strengths and weaknesses and… — Susan C. Young Copy Share Image
“Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive… — Susan C. Young Copy Share Image
“Eye Contact. Direct eye contact is one of the best compliments you can give to another. You are subliminally telling them that… — Susan C. Young Copy Share Image
“What is easy for one person may be terrifying for another. Not all people have developed an unshakable confidence to kick butt… — Susan C. Young Copy Share Image
“A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, borrow courage. There is inspiration all around you in the form of people who are living your… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn’t be bravery, would it?… — Susan C. Young Copy Share Image
“17 Ways to Just Be Nice “No act of kindness, no matter how small, is ever wasted.” ―Aesop 1. Be sincere. 2.… — Susan C. Young Copy Share Image
“High fives and fist bumps have become the popular alternatives to traditional handshakes, especially among the younger generations. As a new social… — Susan C. Young Copy Share Image
“Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to… — Susan C. Young Copy Share Image
“When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes… — Susan C. Young Copy Share Image
“As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you… — Susan C. Young Copy Share Image
“In the legend of Camelot, King Arthur gave consideration as to how his knights might be positioned spatially to impart a message… — Susan C. Young Copy Share Image
“The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation… — Susan C. Young Copy Share Image
“Palm Reading 101 • Palm Up— Conveys openness, service, humility, and sympathy. • Palm Down—Demonstrates authority, superiority, and control. • Palm Vertical—Shows… — Susan C. Young Copy Share Image
“Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their… — Susan C. Young Copy Share Image
“When it comes to meeting new people, playing well with others, and connecting on deeper levels, there are inherent gaps which can… — Susan C. Young Copy Share Image
“People were never my need: perspectives were, hearts were, souls were, people beyond people were.” — Sadia Hakim Copy Share Image
“Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.” — Susan C. Young Copy Share Image
“It’s not bravery unless you are doing something which causes you to feel afraid. Unless there is some degree of fear or… — Susan C. Young Copy Share Image
“By being fully present and engaged you will maximize your moments to make every encounter count.” — Susan C. Young Copy Share Image
“Emotionally intelligent people can focus their emotions to improve performance and productivity.” — Susan C. Young Copy Share Image
“To cultivate bravery and courage, interview brave people and learn their secrets. Whom do you know that displays courage and confidence? Ask… — Susan C. Young Copy Share Image
“As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness… — Susan C. Young Copy Share Image
“It is no mystery why nice people are well-liked and get along harmoniously with others. Being nice makes people feel emotionally safe,… — Susan C. Young Copy Share Image
“Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and… — Susan C. Young Copy Share Image
“And as is often the case, the people who would benefit the most from reading a book like this are the ones… — Susan C. Young Copy Share Image
“Fear is the number one reason why people do not take action. The divine irony is that most of the fears we… — Susan C. Young Copy Share Image
“The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, reduce uncertainty by being prepared. As Zig Ziglar once said, “Success happens when opportunity meets preparation.” Preparing… — Susan C. Young Copy Share Image
“The Art of First Impressions for Positive Impact is based on the premise that when you become self-aware and learn how to… — Susan C. Young Copy Share Image
