“To me, a 51 percenter has five core emotional skills. I’ve learned that we need to hire employees with these skills if we’re to be champions at the team sport of hospitality. They are: Optimistic warmth (genuine kindness, thoughtfulness, and… — Danny Meyer Copy Share Image
“Every business needs a core strategy to be what I call always on the improve , for us it's constant, gentle pressure.” — Danny Meyer Copy Share Image
“The excellence reflex is a natural reaction to fix something that isn't right, or to improve something that could be better. The excellence reflex… — Danny Meyer Copy Share Image
“To me, a 51 percenter has five core emotional skills. I’ve learned that we need to hire employees with these skills if we’re to… — Danny Meyer Copy Share Image
