“The success of the documentation efforts lies in the users being able to correctly locate and use the resolutions to their issues on time and retain that knowledge for later use.” — Suyog Ketkar Copy Share Image
“The fact is that as writers we need to make our mark. But, to do that, we must help our words make their mark.… — Suyog Ketkar Copy Share
“If we can get the design right, we can reduce the experiential differences between the first-time and the repeated usage of the application.” — Suyog Ketkar Copy Share
“The design’s intuitiveness is factorized based on the stored procedures: the more intuitive the design is, the more the users can remember and recall.” — Suyog Ketkar Copy Share
“Contextualization lies in bringing out the right messages from the abundant content; in sandwiching the subject between the background of information and the foreground… — Suyog Ketkar Copy Share
“The success of the documentation efforts lies in the users being able to correctly locate and use the resolutions to their issues on time… — Suyog Ketkar Copy Share
“Memories are interesting. Interesting because they are faded yet detailed, pictured yet difficult to decipher, yelling yet mute, beautiful yet dreadful, magical yet logical,… — Suyog Ketkar Copy Share
“How much ever we may underpin cognitive learning theories in technical communication and document design, the users invariably learn more when they are unknowingly… — Suyog Ketkar Copy Share
“We are driven by our necessities, which are driven by our situations, which are driven by our decisions, which surprisingly are driven by our… — Suyog Ketkar Copy Share
