In the 1970s, New York City defaulted on its debt, and yes, the consequences were painful. Enrollment plummeted at City University campuses, which until then had offered free education. Seven thousand police officers were laid off. Crime skyrocketed. Services for… — Charles Duhigg Copy Share Image
Monica Besra, a Bengali woman from a remote Indian village, was reportedly suffering from a malignant ovarian tumor when she went, in 1998, to a hospice founded by Mother Teresa's Missionaries of Charity. Nuns at the mission reportedly placed a… — Charles Duhigg Copy Share Image
“If you want to stop smoking, ask yourself, do you do it because you love nicotine, or because it provides a burst of stimulation,… — Charles Duhigg Copy Share
“What matters are five key norms,” he told the audience. Teams need to believe that their work is important. Teams need to feel their… — Charles Duhigg Copy Share
America has always had an apocalyptic strain. Yet it also seems to believe that if, or when, The End comes, it will still come… — Charles Duhigg Copy Share
Bromates are regulated by the Safe Drinking Water Act, but officials are required to test for them only when water leaves a treatment plant. — Charles Duhigg Copy Share
“Habits, scientists say, emerge because the brain is constantly looking for ways to save effort. Left” — Charles Duhigg Copy Share
Between calculated risk and reckless decision-making lies the dividing line between profit and loss. — Charles Duhigg Copy Share
Older Americans are perfect telemarketing customers, analysts say, because they are often at home, rely on delivery services, and are lonely for the companionship… — Charles Duhigg Copy Share
“All our life, so far as it has definite form, is but a mass of habits - practical, emotional, and intellectual - systematically organized… — Charles Duhigg Copy Share
“Someday soon, say predictive analytics experts, it will be possible for companies to know our tastes and predict our habits better than we know… — Charles Duhigg Copy Share
“I love Paul O'Neill, but you could not pay me enough to work for him again" one official told me. "the man has never… — Charles Duhigg Copy Share
“THE FRAMEWORK: • Identify the routine • Experiment with rewards • Isolate the cue • Have a plan” — Charles Duhigg Copy Share
Barium, which is commonly found in power plant waste and scrubber wastewater, has been linked to heart problems and diseases in other organs. — Charles Duhigg Copy Share
A movement starts because of the social habits of friendship and the strong ties between close acquaintances. It grows because of the habits of… — Charles Duhigg Copy Share
“In some sense, he said, a community was a giant collection of habits occurring among thousands of people that, depending on how they’re influenced,… — Charles Duhigg Copy Share
