“Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful of conversations.” — Susan C. Young Copy Share Image
“Indeed, for my own part, though I have been repeatedly told by persons for whom I have the greatest respect, that Miss Brown is an insignificant chit, and Mrs. White has nothing but her petit minois chiffonne, and Mrs. Black… — William Makepeace Thackeray Copy Share Image
