“Personalized interactions greatly improve customer service and let customers know that your company cares about them and their problems.” — Oscar Auliq-Ice Copy Share Image
We’re in the Customer Service business—we just happen to provide airline transportation. — Colleen Barrett Copy Share Image
As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone. — Jon Jones Copy Share Image
Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a… — Tony Hsieh Copy Share Image
Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services. — Bill Gates Copy Share Image
Customer-centricity should be about delivering value for customers that will eventually create value for the company. — Robert G. Thompson Copy Share Image
Being a 'monopoly' is not illegal, nor is trying to best one's competitors through lower prices, better customer service, greater efficiency, or… — Marvin Ammori Copy Share Image
Thank you for calling customer service. If you're calm and rational, press 1. If you're a whiner, press 2. If you're a… — Randy Glasbergen Copy Share Image
Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time… — Susan Ward Copy Share Image
“It is more useful to think in terms of themes that pervade many activities, such as low cost, a particular notion of… — Michael E. Porter Copy Share Image
“Being a mercenary, though... Hey, we just go wherever there's a mixture of money and trouble, and everyone in the galaxy is… — Howard Tayler Copy Share Image
I worked at Sears in the Woodfield Mall as a gift wrapper. I'm actually a great gift wrapper, and the customers were… — Sherri Shepherd Copy Share Image
“Relationships are a big part of being an entrepreneur or a creative business owner. Essentially you are creating a customer service job… — Julie Merrett Copy Share Image
“In our experience, brands are aware of at least 90% of issues that the company could face. These issues could come from… — Chuck Hemann Copy Share Image
Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you… — Mark Steyn Copy Share Image
Connectivity doesn't just mean you get a lot more chances to deliver messages about customer service and pricing plans. This isn't one-sided.… — James Murdoch Copy Share Image
To your enemy, forgiveness. To an opponent, tolerance. To a friend, heart. To a customer, service. To all, charity. To every child,… — Oren Arnold Copy Share Image
“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.” — Marilyn Suttle Copy Share Image
The goal as a company is to have customer service that is not just the best, but legendary. — Sam Walton Copy Share Image
“That’s me, keeping things bitchy from open to close.” I turned around and gave him my customer service smile.” — Katherine McIntyre Copy Share Image
“Businesses need to be more alert. Sometimes the problem is not the customer service, it is the product.” — Janna Cachola Copy Share Image
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. — Jeff Bezos Copy Share Image
When customers express their appreciation of how hard you work to provide excellent customer service — Anonymous Copy Share Image
Constituent services for Hoosiers are like customer service was to me in the private sector. — Mike Braun Copy Share Image
“Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.” — Marilyn Suttle Copy Share Image
I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death. — Craig Newmark Copy Share Image
“Businesses built upon an idea of providing service will run longer than businesses built upon an idea of earning profit.” — Amit Kalantri Copy Share Image
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into… — Tony Hsieh Copy Share Image
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the… — Sanjay Kumar Copy Share Image
A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate… — Christopher McCormick Copy Share Image
“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.” — Marilyn Suttle Copy Share Image
“Instead of thinking of service as a cost, consider it an opportunity to earn your customer’s business all over again.” — Oscar Auliq-Ice Copy Share Image
I think what gives employees the energy to put on a smile and show excellent customer service is a deep set rage… — Anonymous Copy Share Image
“Next time, can you ask him to bring cookies? I don't like to put up with that level of insane unless there's… — Lauren Beukes Copy Share Image
“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.” — Dave Thomas Copy Share Image
If it wasn't for my excellent customer service skills, I would have smashed half of the rude arrogant people that come into… — Anonymous Copy Share Image
“No customer walks into your business, gives you money and then says, “Dissatisfy me, please.” Aim for 100% customer satisfaction.” — Bill Quiseng Copy Share Image
The problem with at-home IQ tests is that too many people wouldn't understand the results. Calling customer service is a bad sign. — Iimani David Copy Share Image
As a customer service representative; I deal with people all day. Some really are guilty of not paying their bill. — Jon Jones Copy Share Image
Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Leon Gorman Copy Share Image
