You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer… — Charlie Trotter Copy Share Image
What people in business think they know about the customer and market is likely to be more wrong than right...the customer rarely… — Peter Drucker Copy Share Image
Well, I kind of think that the opposite is true. The customer is rarely right. And that is why you must seize… — Charlie Trotter Copy Share Image
