“When bosses are too invested in everyone getting along they also fail to encourage the people on their team to criticize one another other for fear of sowing discord. They create the kind of work environment where being "nice" is… — Kim Malone Scott Copy Share Image
“to communicate clearly enough so that there’s no room for interpretation, but also humbly.” — Kim Malone Scott Copy Share
“That’s why it’s crucial to remind people that an important part of Radically Candid relationships is opening yourself to the possibility of connecting with… — Kim Malone Scott Copy Share
“You may be worried about earning their respect, and that’s natural. Unfortunately, though, being overly focused on respect can backfire because it’ll make you… — Kim Malone Scott Copy Share
“I used to keep a box of tissues in my office in case of tears. Then a person I worked with made a habit… — Kim Malone Scott Copy Share
“A good rule of thumb for any relationship is to leave three unimportant things unsaid each day.” — Kim Malone Scott Copy Share
“Here’s what I need to do to stay centered: sleep eight hours, exercise for forty-five minutes, and have both breakfast and dinner with my… — Kim Malone Scott Copy Share
“When you do organize a social event at work, bear these warnings in mind: even non-mandatory events can feel mandatory.” — Kim Malone Scott Copy Share
“Jobs articulated this approach more gently in an interview with Terry Gross: “At Apple we hire people to tell us what to do, not… — Kim Malone Scott Copy Share
“Is it my job to build a great company," I asked, " or am I really just some sort of emotional babysitter?" …"This is… — Kim Malone Scott Copy Share
“SOME COMPANIES PUT a lot of effort into bringing employees together outside of the office. It might be a happy hour, or a holiday… — Kim Malone Scott Copy Share
“The fastest path to artificial relationships at work, and to the gravitational pull of organizational mediocrity, is to insist that everyone have the same… — Kim Malone Scott Copy Share
“In Managing at Apple, we often played a video of Steve explaining his approach to giving criticism. He captured something very important: “You need… — Kim Malone Scott Copy Share
“Richard Tedlow’s biography of Andy Grove, Intel’s legendary CEO, asserts that management and leadership are like forehand and backhand. You have to be good… — Kim Malone Scott Copy Share
“The essence of leadership is not getting overwhelmed by circumstances.” — Kim Malone Scott Copy Share