Conversation is our account of ourselves...Conversation is the vent of character as well as thoughts...It is the laboratory of the student. — Ralph Waldo Emerson Copy Share Image
When the Vent begins, you might confuse [it] for a conversation. It's not. It's a Vent. It's a mental release valve and your job is to listen for as long as it takes. Don't problem solve. Don't redirect. Don't comfort.… — Rands Copy Share Image
![“When the Vent begins, you might confuse [it] for a conversation. It's not. It's a Vent. It's a mental release valve and your job is to listen for as long as it takes. Don't problem solve. Don't redirect. Don't comfort. Yet. Your employee is doing mental house cleaning and interrupting this…” quote by Rands](https://sms4smile.com/quotes/img-quotes/254/rands-32932_cleaning_when-the-vent-begins-you-might-confuse-i_738951.jpg)