“On the other hand, when presented with a service-minded professional who strives to deliver the best possible experience, aren’t you duly impressed?… — Susan C. Young Copy Share Image
“By your practice of active listening, everyone involved benefits because you . . . • are more engaged and engaging; • demonstrate… — Susan C. Young Copy Share Image
“What is the motive behind your services? If it is self-centered, self-serving, and lacking consideration for others, then earning people’s trust, rapport,… — Susan C. Young Copy Share Image
“If you want to impress someone with how much you know, the best thing you can do is talk to them about… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for… — Susan C. Young Copy Share Image
Communication skills are essential to share and convey our ideas and knowledge. They are the foundation for our success. If your skills… — Dr Anil Kr Sinha Copy Share Image
“To cultivate bravery and courage, interview brave people and learn their secrets. Whom do you know that displays courage and confidence? Ask… — Susan C. Young Copy Share Image
“Using titles such as Mr., Mrs., Miss, Dr., etc. demonstrates respect. In previous generations, it was a social necessity and simply good… — Susan C. Young Copy Share Image
“It is wise to use titles for people in positions of power, higher education, seniority, or maturity, unless otherwise instructed. This may… — Susan C. Young Copy Share Image
“When you choose a career that is aligned with your passion, the work becomes irrelevant because anticipation and fulfillment can outweigh everything.” — Susan C. Young Copy Share Image