“What steps can you take to prepare before meeting others to ensure that when you do show up, you are bringing your… — Susan C. Young Copy Share Image
“A high self-esteem can quickly deteriorate into egotism, arrogance, and an over-confidence that can backfire and turn people off.” — Susan C. Young Copy Share Image
“When you feel low self-confidence, it is usually the result of the negative thoughts your inner critic whispers in the darkness of… — Susan C. Young Copy Share Image
“Becoming the person you want to be draws from being your best and doing your best as you allow your personality, passions,… — Susan C. Young Copy Share Image
“Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close… — Susan C. Young Copy Share Image
“Polish the Gold. Be an optimist; look for the best in others, the best in situations, and focus on what is working… — Susan C. Young Copy Share Image
“Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your life will feel more… — Susan C. Young Copy Share Image
“The best safeguards you have are to live with dignity, love, and self-respect, and to make choices you can be proud of… — Susan C. Young Copy Share Image
“It is unimpressive to not return what’s been borrowed. Whether you have borrowed money, folding chairs, yard tools, or a popular book,… — Susan C. Young Copy Share Image
NVC is language, thoughts, communication skills and means of influence that serve my desire to do three things: 1) to liberate myself… — Marshall B. Rosenberg Copy Share Image
“Beyond these universal expressions of emotion, there are hundreds of variations which are often a matter of choice, whether consciously or subconsciously.… — Susan C. Young Copy Share Image
“Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate… — Susan C. Young Copy Share Image
“Whether it is in the way you walk, talk, dress, or behave, your personal brand impacts how people react and respond to… — Susan C. Young Copy Share Image
“It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself,… — Susan C. Young Copy Share Image
“People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their… — Susan C. Young Copy Share Image
“Why Does Mirroring Work? Scientific research suggests ‘mirroring’ techniques works because of the mirror-neurons which are fired in our brains when we… — Susan C. Young Copy Share Image
“Fear is the number one reason why people do not take action. The divine irony is that most of the fears we… — Susan C. Young Copy Share Image
“Science proves that what appears to be solid is simply moving at a slower rate. Whereas, what is moving, grooving, and flowing,… — Susan C. Young Copy Share Image
“Coordinating your gestures with someone’s subtle behaviors, can help you gain understanding, realize comfortable compatibility, and develop mutual trust.” — Susan C. Young Copy Share Image
“Do you have a dream or desire that is burning a hole in your soul? Something that lights your fire and brings… — Susan C. Young Copy Share Image
“Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect,… — Susan C. Young Copy Share Image
“ASK YOURSELF: Are you presenting yourself in the best of all lights, online and off, and demonstrating the dignity of good manners?… — Susan C. Young Copy Share Image
“As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness… — Susan C. Young Copy Share Image
“Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a… — Susan C. Young Copy Share Image
“Why is a first impression so important?” Because these brief seconds can be the make-or-break, live-or-die, or yes-or-no basis for building rapport,… — Susan C. Young Copy Share Image
“Using your body language to your advantage can not only improve how others perceive you, but can raise your own levels of… — Susan C. Young Copy Share Image
I think one thing that's important for drivers is communication skills. Because you could describe the same problem to 10 different people,… — George Russell Copy Share Image
“More people continue to be and do exactly the things in life that prevent them from getting what they want or from… — Susan C. Young Copy Share Image
NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions. — Marshall B. Rosenberg Copy Share Image
“The fact that someone is different from you does not make them wrong—it just makes them different. Why would we ever want… — Susan C. Young Copy Share Image
“If you’re always taking, you will inevitably experience resistance and struggle. Without realizing it, you may be creating a firewall that is… — Susan C. Young Copy Share Image
“How can you stand apart from the herd? How can you start to be noticed so people will remember you? How can… — Susan C. Young Copy Share Image
“Confidence is not a goal or a final ending point where you arrive and then stop once you reach it. Rather, it… — Susan C. Young Copy Share Image
“When you are "off somewhere else" people notice. Have you found yourself in conversations in which you’re so concerned about what you… — Susan C. Young Copy Share Image
“Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in the right direction, and… — Susan C. Young Copy Share Image
“Identify confident people whom you admire and respect and notice what they do differently to project such confidence. Learn by observing role… — Susan C. Young Copy Share Image
“When I meet someone who is truly genuine, I am drawn to their personality and find them easier to approach, engage, and… — Susan C. Young Copy Share Image
“Create your own personal brand to stand apart from the crowd. Package your unique talents, style, personality, and products. Show and tell… — Susan C. Young Copy Share Image
“Without a second look, your habits and hygiene reflect a lot about you—your thoughts, values, beliefs, priorities, self-esteem, self-respect, confidence, and every… — Susan C. Young Copy Share Image
“It is no mystery why nice people are well-liked and get along harmoniously with others. Being nice makes people feel emotionally safe,… — Susan C. Young Copy Share Image
