Citizens everywhere, and especially soldiers, should remember that entrenched bureaucracy, whatever the level, can be overcome. You've got to stick to it, be polite but firm, and just not take no for an answer. — William G. Bainbridge Copy Share Image
I think that in the West, many citizens, especially younger citizens, take their freedoms and institutions for granted and focus on their frustrations with their governments' inability to solve pressing problems. — Kofi Annan Copy Share Image
