“Negative feelings are more often alleviated when they are ignored rather than pampered. When you act positively in spite of negative emotions,… — Gary Chapman Copy Share Image
“When you lead people through difficult change, you take them on an emotional roller coaster because you are asking them to relinquish… — Ronald A. Heifetz Copy Share Image
What's really amazing about games is how they change our emotional response to challenges — Jane McGonigal Copy Share Image
