When a salesperson truly cares about you, trust forms, and you're more likely to buy, come back for repeat business, and refer… — Adam Grant Copy Share Image
“On the other hand, when presented with a service-minded professional who strives to deliver the best possible experience, aren’t you duly impressed?… — Susan C. Young Copy Share Image
All things being equal, people do business with, and refer business to people they know, like and trust. — Anonymous Copy Share Image
