“Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure. Doing what is right is not always easy… — Susan C. Young Copy Share Image
“In medicine, prescription before diagnosis is malpractice. Asking the right questions will help you discover a person’s needs and concerns so that… — Susan C. Young Copy Share Image
“11 Tips for Building Rapport 1. Adapt to the other person’s energy level. 2. Assume rapport. 3. Be open and friendly. 4.… — Susan C. Young Copy Share Image
“This insightful quote I once heard stays with me: “Tell me what gives you your sense of importance and I will tell… — Susan C. Young Copy Share Image
“I once knew a woman who had a reputation as a snob and a gossip. I would avoid her at parties because… — Susan C. Young Copy Share Image
“The dictionary defines discretion as the quality of showing discernment, the ability to make responsible decisions, and behaving or speaking in such… — Susan C. Young Copy Share Image
“Establishing social certainty helps you build trust, develop rapport, and strengthen your connection. However, the right questions might lead you to find… — Susan C. Young Copy Share Image
“While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a… — Susan C. Young Copy Share Image
“As you rock rapport, you will open doors, earn loyalty, establish long-term relationships, and promote mutually respectful interaction. How can you break… — Susan C. Young Copy Share Image
“Curiosity adds depth to what you know and to your life experience.” — Susan C. Young Copy Share Image
“How's your humor? What can you do to have more humorous lines to use in the right place at the right time?… — Susan C. Young Copy Share Image
“Encouraging quality communication will make it easier for you to establish rapport, gather information, and increase understanding. You can use this “fishing”… — Susan C. Young Copy Share Image
“When Humor Falls Flat “Humor is not a "one-size fits all" guarantee. What is hilarious to one person may be offensive to… — Susan C. Young Copy Share Image
“Oversharing Why do some people feel the need to share their deepest, darkest secrets with complete strangers or on social media? How… — Susan C. Young Copy Share Image
“Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity.” — Susan C. Young Copy Share Image
“Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that… — Susan C. Young Copy Share Image
“Along with the "Law of Attraction" there is also an "Attractor Factor" for easily building camaraderie and commonality for making a positive… — Susan C. Young Copy Share Image
“I recently heard of a real estate professional who LOVES to cook. So, her niche market? Foodies. She attends local restaurant events… — Susan C. Young Copy Share Image
“The romantic notion of "opposites attract" works well in fairy tales. However, science proves that "like attracts like" for healthy communication and… — Susan C. Young Copy Share Image
“When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you… — Susan C. Young Copy Share Image
“If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.” — Susan C. Young Copy Share Image
“Even if you’re not broadcasting your personal life to the universe through social media, choose your confidants wisely and with discretion. Your… — Susan C. Young Copy Share Image
“1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high performing teams, and the secret… — Susan C. Young Copy Share Image
“Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the… — Susan C. Young Copy Share Image
“Indiscretion and poor judgment not only can destroy a positive first impression, they also can have lasting negative consequences for which there… — Susan C. Young Copy Share Image
