“There were some people, it seemed, who were incapable of being pleasant about anything. Of course, the cars that such people drove tended to be difficult as well. Nice cars have nice drivers; bad cars have bad drivers. A person's… — Alexander McCall Smith Copy Share Image
“A Big Three auto executive in the 1930s once lamented, "It’s not that we build such bad cars; it’s that they are such lousy customers.” — Thomas Kelley Copy Share Image
