I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called 'corporate anthropology,' but personally I'm more comfortable with 'design research,' because I'm not an anthropologist by training. — Jan Chipchase Copy Share Image
Many retail stores have consumer trackers that study how long your eyes linger on one product, whether you follow it through by touch, and… — Jan Chipchase Copy Share Image
I spend a lot of my time looking into people's bags and handbags - with their permission, of course. — Jan Chipchase Copy Share Image
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people. — Jan Chipchase Copy Share Image
I find buying a bicycle is a great way to stay in touch with people. — Jan Chipchase Copy Share Image
Cultural comparisons are good because they can tell you about what's similar, but also sometimes they make it easier to see obvious differences. — Jan Chipchase Copy Share Image
As touch-screens have become more popular, they have retrained how we interact with images we see on many surfaces. — Jan Chipchase Copy Share Image
Facial recognition software is already quite accurate in measuring unchanging and unique ratios between facial features that identify you as you. It's like a… — Jan Chipchase Copy Share Image
Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying… — Jan Chipchase Copy Share Image
China is not a country, it's a continent. India is not a country, it's a continent. — Jan Chipchase Copy Share Image
China in particular is an absolutely fascinating place to be. Culturally and politically and economically it's becoming more and more relevant. If you look… — Jan Chipchase Copy Share Image
Three objects were considered essential across all participants, cultures and genders: keys, money and mobile phone. — Jan Chipchase Copy Share Image
