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The Nordstrom corollary to that philosophy is hire the…

“The Nordstrom corollary to that philosophy is hire the smile, train the skill.” quote by Robert Spector
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““The Nordstrom corollary to that philosophy is hire the smile, train the skill.””

Robert Spector

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Hiring should prioritize attitude, then develop skills through training.

In simple terms: Hire for demeanor, then teach abilities.

Key Takeaway

Focus on hiring for fit first.

Themes

human resources training customer service

Mood

practical inspirational

Type

business leadership

When to use this quote

  • recruitment processes
  • employee onboarding
  • customer interaction

Key Concepts

attitude skill development

Questions to Reflect On

  • How to assess attitude accurately?
  • What training methods best develop skills?
A Different Perspective

Skill gaps may persist without proper training.

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