Patience is crucial for customer service professionals.

“Start a business, not a startup”

— Anonymous

Amongst the financial Twitterati, the term 'muppets' has come to describe any client used and abused by some financial predator. I've adopted the term…

— Barry Ritholtz

Many early-stage entrepreneurs make one simple mistake: Describing this 'big picture' in vague concepts and words.

— Sunil Nagaraj

The purpose of this book is to supply, in the form suitable for laymen, guidance in the adoption and execution of an investment policy.

— Benjamin Graham

Don't think OF the market. Think AS the market.

— Michael Fishman

If Wall Street crashes, does Main Street follow? Not necessarily.

— Ben Bernanke

The exact details of how you practice value investing will vary investor to investor, but the fundamental principle of scouring the world, looking for…

— Whitney Tilson

The best way to hold customers is to constantly figure out how to give them more for less.

— Philip Kotler

Perhaps the most important reason to be skeptical of government inflation numbers is that the government, like a fox campaigning to guard a hen…

— Peter Schiff

When the dollar collapses, it's not doing it in a vacuum. If the dollar loses value, it's doing so relative to some other currency.…

— Peter Schiff

Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying…

— Marc Ostrofsky

I believe confusion is good. Worldwide market leaders gain when there is confusion in the market.

— Subhash Chandra

Damn inflation, full speed ahead,' Greenspan has said in both action and word. I think an investor should believe him and invest accordingly.

— Bill Gross

“When companies get big, they devote most of their care and feeding to the business that got them big. This is as it should…

— Eric Schmidt

“Salesmanship is usually the art of making it the prospect’s problem, the salesperson’s need or desire to earn money.”

— Mokokoma Mokhonoana