Saving Lives and Protecting Rights in Translation It is…

““Saving Lives and Protecting Rights in Translation It is said that life and death are under the power of language. —Hélène Cixous, French author and philosopher Lifeline The phone rings, jolting me to attention. It’s almost midnight on a Friday night. I didn’t want to work the late shift, but the need for my work never sleeps. Most of the calls I get at this late hour are from emergency dispatchers for police, fire, and ambulance. They often consist of misdials, hang-ups, and other nonemergencies. I’ve been working since early this morning, and I’m just not in the mood tonight to hear someone complain about a neighbor’s television being turned up too loud. But someone has got to take the call. I pick up before it rings a second time. “Interpreter three nine four zero speaking, how may I help you?” The dispatcher wastes no time with pleasantries. “Find out what’s wrong,” he barks in English. He didn’t ask me to confirm the address, so I assume he must already have police officers headed to the scene. I ask the Spanish speaker how we can help. I wait for a response. Silence. I ask the question again. No answer, but I can hear that there’s someone on the line. We wait, but we don’t hear any response. It’s probably just another child playing with the phone, accidentally dialing 911. I imagine the little guy looking curiously at the phone and pressing the buttons, then staring at it as a voice comes out of the other end. This happens all the time. I turn up the volume on my headset, just in case it might help me pick up the scolding words of a parent in the background. Then suddenly, I hear a timid female voice speaking so quietly that I can barely make out the words. “Me va a matar,” she whispers.””

— Nataly Kelly