I know what I have said, but not what you have heard.
““I know what I have said, but not what you have heard.””
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Understanding that communication is a two‑way process and meaning can be lost in transmission.
In simple terms: Words spoken may be interpreted differently.
Clarify and confirm understanding.
Themes
Mood
Type
When to use this quote
- team meetings
- teaching
- negotiations
- customer service
Key Concepts
Questions to Reflect On
- How can you ensure your message is received as intended?
- What steps can you take to check comprehension?
Assuming the listener understood can cause misalignment.