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To make flexibility work, it is not only necessary to…

“To make flexibility work, it is not only necessary to change our attitude about who is a good worker and who is not, but we have to train managers at all levels to recognize the difference between the number of hours worked and the quality of work produced.” quote by Madeleine M. Kunin
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“To make flexibility work, it is not only necessary to change our attitude about who is a good worker and who is not, but we have to train managers at all levels to recognize the difference between the number of hours worked and the quality of work produced.”

Madeleine M. Kunin

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Effective flexibility requires shifting focus from hours logged to output quality, and training managers to assess performance fairly.

In simple terms: Focus on results, not time.

Key Takeaway

Prioritize quality over quantity.

Themes

workplace flexibility performance management fairness

Mood

reflective constructive

Type

advisory motivational

When to use this quote

  • remote work policies
  • team evaluations
  • career development
  • employee training

Key Concepts

human resources productivity leadership

Questions to Reflect On

  • How can managers objectively measure quality?
  • What incentives encourage high‑quality output?
A Different Perspective

Quality metrics can be hard to quantify uniformly across roles.

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