As the old joke goes: “Software, free. User manual…
““As the old joke goes: “Software, free. User manual, $10,000.” But it’s no joke.””
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Software is free, but support and documentation cost a lot, highlighting hidden expenses.
In simple terms: Free software still incurs high support costs.
Budget for hidden software expenses.
Themes
Mood
Type
When to use this quote
- IT budgeting
- product development
- user training
Key Concepts
Questions to Reflect On
- How do you evaluate total cost of ownership?
- What alternatives exist for affordable support?
Free tools may lack adequate support.