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I’ve worked with volunteers before,” he began. “It’s…

“I’ve worked with volunteers before,” he began. “It’s important not to… not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they don’t necessarily take that attitude. They feel they’re…” quote by Ken Follett
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“I’ve worked with volunteers before,” he began. “It’s important not to… not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they don’t necessarily take that attitude. They feel they’re working for nothing, and doing a great kindness to us thereby; and if we seem ungrateful they will work slowly and make mistakes. It will be best to rule them with a light touch.”

Ken Follett

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Volunteers should be treated with respect, not as servants; a gentle approach yields better results.

In simple terms: Treat volunteers kindly, not as laborers.

Key Takeaway

Lead with empathy and light guidance.

Themes

leadership volunteering respect motivation

Mood

thoughtful practical

Type

advice leadership

When to use this quote

  • nonprofit projects
  • community service
  • event organization
  • team building

Key Concepts

human psychology management style

Questions to Reflect On

  • How can you show appreciation without micromanaging?
  • What signals indicate a volunteer feels undervalued?
A Different Perspective

Over‑maning can cause resentment.

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