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To reduce the friction with another person, apply the…

“To reduce the friction with another person, apply the “catch more flies with honey” approach. Send him an e-mail, but instead of asking if he has done the work for you (which obviously he hasn’t), go and see him. Ask him, “What obstacles or bottlenecks are holding you back from achieving X, and…” quote by Greg McKeown
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““To reduce the friction with another person, apply the “catch more flies with honey” approach. Send him an e-mail, but instead of asking if he has done the work for you (which obviously he hasn’t), go and see him. Ask him, “What obstacles or bottlenecks are holding you back from achieving X, and how can I help remove these?” Instead of pestering him, offer sincerely to support him. You will get a warmer reply than you would by just e-mailing him another demand. When””

Greg McKeown

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Encourage collaboration by asking about obstacles and offering help, rather than demanding work via email, to foster warmer responses.

In simple terms: Ask about challenges and offer help instead of demanding.

Key Takeaway

Support others to improve cooperation.

Themes

communication leadership empathy

Mood

collaborative strategic

Type

advice leadership

When to use this quote

  • team meetings
  • project management
  • client negotiations
  • conflict resolution

Key Concepts

active listening problem solving relationship building

Questions to Reflect On

  • What obstacles are your colleagues facing?
  • How can you offer support without overstepping?
A Different Perspective

May be time‑consuming; not all will accept help.

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