The man who fails to give fair service during the hours…
“The man who fails to give fair service during the hours for which he is paid is dishonest. The man who is not willing to give more than this is foolish.”
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Providing only the minimum service for pay is dishonest; refusing to go beyond that is unwise.
In simple terms: Doing just enough is dishonest; not exceeding expectations is foolish.
Aim to exceed expectations.
Themes
Mood
Type
When to use this quote
- customer service
- team leadership
- contract negotiations
- performance reviews
Key Concepts
Questions to Reflect On
- How can you add value without overextending?
- What incentives encourage going the extra mile?
May be unrealistic in low‑margin jobs where overtime isn’t paid.