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The man who fails to give fair service during the hours…

“The man who fails to give fair service during the hours for which he is paid is dishonest. The man who is not willing to give more than this is foolish.” quote by Charles M. Schwab
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“The man who fails to give fair service during the hours for which he is paid is dishonest. The man who is not willing to give more than this is foolish.”

Charles M. Schwab

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Providing only the minimum service for pay is dishonest; refusing to go beyond that is unwise.

In simple terms: Doing just enough is dishonest; not exceeding expectations is foolish.

Key Takeaway

Aim to exceed expectations.

Themes

integrity work ethic responsibility

Mood

serious professional

Type

advice ethical

When to use this quote

  • customer service
  • team leadership
  • contract negotiations
  • performance reviews

Key Concepts

honesty fairness excellence

Questions to Reflect On

  • How can you add value without overextending?
  • What incentives encourage going the extra mile?
A Different Perspective

May be unrealistic in low‑margin jobs where overtime isn’t paid.

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