“You have to start somewhere,' he said. 'You climb the top of the first tiny hill and from there you see the… — Brad Stone Copy Share Image
“When I read that letter, I thought, we don’t make money when we sell things. We make money when we help customers… — Brad Stone Money Copy Share Image
“Bezos insisted the company needed to master anything that touched the hallowed customer experience, and he resisted any efforts to project profitability.” — Brad Stone Business Copy Share Image
“To adjudicate the matter, he turned to a Silicon Valley legend, a former Columbia University football coach named Bill Campbell.” — Brad Stone Football coach Copy Share Image
Amazon may be the most beguiling company that ever existed, and it is just getting started. It is both missionary and mercenary...… — Brad Stone Copy Share Image
“Do I need to go down and get the certificate that says I’m CEO of the company to get you to stop… — Brad Stone Business Copy Share Image
“Bezos announced that employees could no longer use such corporate crutches and would have to write their presentations in prose, in what… — Brad Stone Storytelling Copy Share Image
“Just as Clayton Christensen had predicted in The Innovator’s Dilemma, technological innovation caused wrenching pain to the company and the broader industry” — Brad Stone Business Copy Share Image
“Taleb argued that the limitations of the human brain resulted in our species’ tendency to squeeze unrelated facts and events into cause-and-effect… — Brad Stone Human brain Copy Share Image
“Each group was required to propose its own “fitness function”—a linear equation that it could use to measure its own impact without… — Brad Stone Fitness Copy Share Image
“The Kindle wasn’t an overnight success, of course, but an avalanche of publicity and its prominent placement at the top of the… — Brad Stone Copy Share Image
“Bezos dismissed those objections and insisted that to succeed in books as Apple had in music, Amazon needed to control the entire… — Brad Stone Copy Share Image
The emergence of Uber X was really the most important pivot maybe in the history of Silicon Valley. It's a vast majority… — Brad Stone Battles Copy Share Image
Certainly some hosts on Airbnb are opening up their spare bedrooms to meet new people; and some drivers use Uber to carpool… — Brad Stone Community Copy Share Image
There's a new set of transformative technologies such as machine learning, AI, and virtual reality that will spawn another set of big… — Brad Stone Copy Share Image
“There are two kinds of retailers: there are those folks who work to figure how to charge more, and there are companies… — Brad Stone Retailers Copy Share Image
“Bezos had seemingly made up his mind that he was no longer going to indulge in financial maneuvering as a way to… — Brad Stone Copy Share Image
“Drawing on Collins’s concept of a flywheel, or self-reinforcing loop, Bezos and his lieutenants sketched their own virtuous cycle, which they believed… — Brad Stone Copy Share Image
“He had the marketing department organize tests, running commercials in only the Minneapolis and Portland media markets and measuring whether they generated… — Brad Stone Investing Copy Share Image
“Usenet bulletin-board posting, August 21, 1994: Well-capitalized start-up seeks extremely talented C/C++/Unix developers to help pioneer commerce on the Internet. You must… — Brad Stone Business Copy Share Image
“Bezos kept pushing for more. He asked Blake to exact better terms from the smallest publishers, who would go out of business… — Brad Stone Copy Share Image
“He turned them into real-life versions of an M. C. Escher drawing, automating them to the rafters, with blinking lights on aisles… — Brad Stone Computers Copy Share Image
“Each group was required to propose its own “fitness function”—a linear equation that it could use to measure its own impact without… — Brad Stone Fitness Copy Share Image
“Apple’s founder reportedly fired employees in the elevator and screamed at underperforming executives. Perhaps there is something endemic in the fast-paced technology… — Brad Stone Executives Copy Share Image
“At least one anointed bar raiser would participate in every interview process and would have the power to veto a candidate who… — Brad Stone Business Copy Share Image
“Steady progress toward seemingly impossible goals will win the day. Setbacks are temporary. Naysayers are best ignored.” — Brad Stone Failure Copy Share Image
“Any process can be improved. Defects that are invisible to the knowledgeable may be obvious to newcomers. The simplest solutions are the… — Brad Stone Copy Share Image
Amazon is famously run by studying and responding to its own data; yet when it comes to promotions, decisions are often subjective… — Brad Stone Copy Share Image
“In the short term, the stock market is a voting machine. In the long run, it’s a weighing machine” that measures a… — Brad Stone Business Copy Share Image
No matter how hard we strive for objectivity, writers are biased toward tension - those moments in which character is forged and… — Brad Stone Character Copy Share Image
“The production philosophy pioneered by Toyota calls for a focus on those activities that create value for the customer and the systematic… — Brad Stone Philosophy Copy Share Image
“Any process can be improved. Defects that are invisible to the knowledgeable may be obvious to newcomers. The” — Brad Stone Copy Share Image
“If somebody else can sell it cheaper than us, we should let them and figure out how they are able to do… — Brad Stone Copy Share Image
“Bezos didn’t believe anyone could make a good decision about a feature or a product without knowing precisely how it would be… — Brad Stone Copy Share Image
“companies to acquire other firms only when they had fully mastered their virtuous circles, and then “as an accelerator of flywheel momentum,… — Brad Stone Business Copy Share Image
“I didn’t know Jeff Bezos but I just remember being blown away by the fact that he was there with his sleeves… — Brad Stone Copy Share Image
“Bezos took a series of odd jobs throughout high school. One summer he famously worked as a fryer at a local McDonald’s,… — Brad Stone Copy Share Image
I think the idealism has always been marketing. Even back in the early days of Apple and the 'pirate' mentality, they were… — Brad Stone Copy Share Image
Uber's issue, I think the biggest one is driverless cars. That could be a complete reset to the business. — Brad Stone Business Copy Share Image
We see Google experimenting in so many places outside of its core search and advertising business, whether that's bringing broadband Internet to… — Brad Stone Copy Share Image
