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I noticed whenever you call information, 411, there's…

“I noticed whenever you call information, 411, there's always a computer voice, and they go, 'What number would you like? City and state, please.' 'Yeah, I'd like the number of Macy's in Century City, California.' 'Did you say 'pretzel nuggets'?” quote by Andy Kindler
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“I noticed whenever you call information, 411, there's always a computer voice, and they go, 'What number would you like? City and state, please.' 'Yeah, I'd like the number of Macy's in Century City, California.' 'Did you say 'pretzel nuggets'?”

Andy Kindler

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

The joke highlights how automated phone services use a generic, impersonal voice that can misinterpret user requests.

In simple terms: Phone systems sound robotic and often misunderstand.

Key Takeaway

Expect and clarify when using automated services.

Themes

technology communication humor

Mood

ironic lighthearted

Type

observational satirical

When to use this quote

  • customer service calls
  • online searches
  • voice assistants

Key Concepts

automation miscommunication voice interfaces

Questions to Reflect On

  • How does a robotic voice affect trust?
  • What can improve voice‑recognition accuracy?
A Different Perspective

Automation can be error‑prone and frustrate users.

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