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Sullenberger later wrote about [air traffic controller]…

“Sullenberger later wrote about [air traffic controller] Harten, "his words let me know that he understood that these hard choices were mine to make, and it wasn't going to help if he tried to dictate a plan to me.” quote by Amy C. Edmondson
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““Sullenberger later wrote about [air traffic controller] Harten, "his words let me know that he understood that these hard choices were mine to make, and it wasn't going to help if he tried to dictate a plan to me.””

Amy C. Edmondson

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Effective leadership involves trusting others' judgment in crises, allowing autonomy while providing psychological safety, even when decisions are difficult.

In simple terms: Leaders should trust team decisions under pressure.

Key Takeaway

Foster autonomy and safety.

Themes

leadership trust psychological safety decision making crisis management

Mood

confident supportive

Type

leadership philosophical

When to use this quote

  • team meetings
  • crisis response
  • coaching
  • policy development
  • conflict resolution

Key Concepts

organizational behavior communication empowerment

Questions to Reflect On

  • How do you balance guidance with autonomy?
  • What safeguards ensure safe decision making?
A Different Perspective

Over-reliance on autonomy can cause inconsistency.

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