“The excessive use of force creates legitimacy problems, and force without legitimacy leads to defiance, not submission.” — Malcolm Gladwell Copy Share Image
“This is called the “principle of legitimacy,” and legitimacy is based on three things. First of all, the people who are asked… — Malcolm Gladwell Copy Share Image
“So why don’t Americans cheat? Because they think that their system is legitimate. People accept authority when they see that it treats… — Malcolm Gladwell Copy Share Image
“...legitimacy is based on three things. First of all, the people who are asked to obey authority have to feel like they… — Malcolm Gladwell Copy Share Image
“When people in authority want the rest of us to behave, it matters - first and foremost - how they behave. This… — Malcolm Gladwell Copy Share Image
When I go to my health club, and it's in the basement, you have to take the elevator down. And this drives me crazy.… — Malcolm Gladwell Copy Share
The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. — Malcolm Gladwell Copy Share
“The scholars who research happiness suggest that more money stops making people happier at a family income of around seventy-five thousand dollars a year.… — Malcolm Gladwell Copy Share
We need to be clear when we venerate entrepreneurs what we are venerating.They are not moral leaders. If they were moral leaders, they wouldn't… — Malcolm Gladwell Copy Share
“Some people look like they sound better than they actually sound, because they look confident and have good posture," once musician, a veteran of… — Malcolm Gladwell Copy Share
A handicap is like trying to race and you have a ten pound weight stuck to your waist. That is a handicap. — Malcolm Gladwell Copy Share
“neighborhood was filled with engineers from Hewlett-Packard, then as now one of” — Malcolm Gladwell Copy Share
“People are ruined by challenged economic lives. But they are ruined by wealth as well because they lose their ambition and they lose their… — Malcolm Gladwell Copy Share
The single most important thing a city can do is provide a community where interesting, smart people want to live with their families. — Malcolm Gladwell Copy Share
[Norden] said, with the Mark 15 Norden bombsight, he could drop a bomb into a pickle barrel at 20,000 feet. — Malcolm Gladwell Copy Share
The willingness to be self-critical in England is much greater than the willingness to be self-critical in America. — Malcolm Gladwell Copy Share
The conventional explanation for Jewish success, of course, is that Jews come from a literate, intellectual culture. They are famously "the people of the… — Malcolm Gladwell Copy Share
“An archway to one side leads to a church, the Madonna del Carmine—Our Lady of Mount Carmine. Narrow” — Malcolm Gladwell Copy Share
“Most psychologists believe that nature—genetics—accounts for about half of the reason why we tend to act the way we do. His point is simply… — Malcolm Gladwell Copy Share
