“The most common leadership failure stems from trying to apply technical solutions to adaptive challenges.” — Ronald A. Heifetz Copy Share Image
But to practice leadership, you need to accept that you are in the business of generating chaos, confusion, and conflict — Ronald A. Heifetz Copy Share Image
Conflict is the primary engine of creativity and innovation. People don't learn by staring into a mirror; people learn by encountering difference. — Ronald A. Heifetz Copy Share Image
Progress on problems is the measure of leadership; leaders mobilize people to face problems, and communities make progress on problems because leaders… — Ronald A. Heifetz Copy Share Image
“you cannot expect people to seriously consider your idea without accepting the possibility that they will challenge it. Accepting that process of… — Ronald A. Heifetz Copy Share Image
And leadership then is about mobilizing and engaging the people with the problem rather than trying to anesthetize them so you can… — Ronald A. Heifetz Copy Share Image
Exercising leadership is an expression of your aliveness... But when you cover yourself up, you risk losing something as well. In the… — Ronald A. Heifetz Copy Share Image
“You stay alive in the practice of leadership by reducing the extent to which you become the target of people’s frustrations. The… — Ronald A. Heifetz Copy Share Image
“In the heat of leadership, with the adrenaline pumping, it is easy to convince yourself that you are not subject to the… — Ronald A. Heifetz Copy Share Image
Exercising leadership is an expression of your aliveness... But when you cover yourself up, you risk losing something as well. In the struggle to… — Ronald A. Heifetz Copy Share
And leadership then is about mobilizing and engaging the people with the problem rather than trying to anesthetize them so you can go off… — Ronald A. Heifetz Copy Share
“The person who has a disproportionate need for control, who is too hungry for power, is susceptible to losing sight of the work.” — Ronald A. Heifetz Copy Share
“When you need someone to talk to in difficult times, it’s tempting to try to turn a trusted ally into a confidant as well.… — Ronald A. Heifetz Copy Share
But to practice leadership, you need to accept that you are in the business of generating chaos, confusion, and conflict — Ronald A. Heifetz Copy Share
“When you lead people through difficult change, you take them on an emotional roller coaster because you are asking them to relinquish something—a belief,… — Ronald A. Heifetz Copy Share
“You know best who you really are by watching what you do rather than listening to what you say.” — Ronald A. Heifetz Copy Share
Progress on problems is the measure of leadership; leaders mobilize people to face problems, and communities make progress on problems because leaders challenge them… — Ronald A. Heifetz Copy Share
“Win-win solutions are ideal but not common with strategic choices. When we hear someone talk "win-wins," we wonder if anything really lasting is going… — Ronald A. Heifetz Copy Share
“In the heat of leadership, with the adrenaline pumping, it is easy to convince yourself that you are not subject to the normal human… — Ronald A. Heifetz Copy Share
Values are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold. — Ronald A. Heifetz Copy Share
“Mental health professionals have said for a long time that individuals cannot adapt well to too many life changes at once. If you suffer… — Ronald A. Heifetz Copy Share
