--- title: "Meaning & Key Takeaway of: I'm constantly amazed that owners and…" description: "\"I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It defini..." image: "https://sms4smile.com/quotes/i/cc3/zig-ziglar-263_amazed_i-m-constantly-amazed-that-owners-and-ma_1733443.png" --- # I'm constantly amazed that owners and managers of all… ![“I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.” quote by Zig Ziglar](https://sms4smile.com/quotes/i/cc3/zig-ziglar-263_amazed_i-m-constantly-amazed-that-owners-and-ma_1733443.png) [Download](https://sms4smile.com/quotes/i/cc3/zig-ziglar-263_amazed_i-m-constantly-amazed-that-owners-and-ma_1733443.png) [Open image](https://sms4smile.com/quotes/i/cc3/zig-ziglar-263_amazed_i-m-constantly-amazed-that-owners-and-ma_1733443.png) > “I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.” [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Emphasizes personalizing customer interactions by using their name, especially when paying by credit card, to boost satisfaction and loyalty. **In simple terms:** Use names to make customers feel valued. Key Takeaway Personalize each customer encounter. Themes customer service personalization loyalty Mood professional encouraging Type business motivational When to use this quote - retail checkout - restaurant billing - hotel front desk - online checkout Key Concepts psychology of naming relationship marketing Questions to Reflect On - How can staff remember names efficiently? - What other small gestures improve customer experience? A Different Perspective May be impractical in high‑volume settings. ★ ★ ★ ★ ★ No ratings yet [Amazed](https://sms4smile.com/quotes/about/amazed/) [Business](https://sms4smile.com/quotes/about/business/) [Credit](https://sms4smile.com/quotes/about/credit/) [Credit card](https://sms4smile.com/quotes/about/credit-card/) [Customer Feel](https://sms4smile.com/quotes/about/customer-feel-1451309/) [Feel good](https://sms4smile.com/quotes/about/feel-good/) [Good](https://sms4smile.com/quotes/about/good/) [Makes Customer](https://sms4smile.com/quotes/about/makes-customer-1451305/) [Management](https://sms4smile.com/quotes/about/management/) [Managers](https://sms4smile.com/quotes/about/managers/) [Name](https://sms4smile.com/quotes/about/name/) [Owners](https://sms4smile.com/quotes/about/owners/) [Pays Credit](https://sms4smile.com/quotes/about/pays-credit-1451307/) [People](https://sms4smile.com/quotes/about/people/) [Person Pays](https://sms4smile.com/quotes/about/person-pays-1451311/) [Place](https://sms4smile.com/quotes/about/place/) [Train](https://sms4smile.com/quotes/about/train/) ## Related quotes > [As the owner, you have to look into the mind of the customer and see and feel how their relationship to your product works…](https://sms4smile.com/quotes/michael-gerber/as-the-owner-you-have-to-look-into-the-mind-of-the-customer-and-see/) [Michael Gerber](https://sms4smile.com/quotes/author/michael-gerber/) > [The person who pays an ounce of principle for a pound of popularity gets badly cheated.](https://sms4smile.com/quotes/ronald-reagan/the-person-who-pays-an-ounce-of-principle-for-a-pound-of-popularity/) [Ronald Reagan](https://sms4smile.com/quotes/author/ronald-reagan/) > [“Bonuses went up. 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They honor their…](https://sms4smile.com/quotes/maya-angelou/most-people-don-t-grow-up-it-s-too-damn-difficult-what-happens-is/) [Maya Angelou](https://sms4smile.com/quotes/author/maya-angelou/) > [The young man shivered. He rolled the stock themes of fantasy over in his mind: cars and stockbrokers and commuters, housewives and police, agony…](https://sms4smile.com/quotes/neil-gaiman/the-young-man-shivered-he-rolled-the-stock-themes-of-fantasy-over-in/) [Neil Gaiman](https://sms4smile.com/quotes/author/neil-gaiman/) > [My illness is one often characterized by dramatic overspending - in my case through frenzied shopping sprees, credit card abuse, excessive hoarding of unnecessary…](https://sms4smile.com/quotes/andy-behrman/my-illness-is-one-often-characterized-by-dramatic-overspending-in-my/) [Andy Behrman](https://sms4smile.com/quotes/author/andy-behrman/) > [Your goal should be to pay off your credit card bills in full at the end of each month and set aside money toward…](https://sms4smile.com/quotes/suze-orman/your-goal-should-be-to-pay-off-your-credit-card-bills-in-full-at-the/) [Suze Orman](https://sms4smile.com/quotes/author/suze-orman/) > [What Wall Street and credit card companies are doing is really not much different from what gangsters and loan sharks do who make predatory…](https://sms4smile.com/quotes/bernie-sanders/what-wall-street-and-credit-card-companies-are-doing-is-really-not/) [Bernie Sanders](https://sms4smile.com/quotes/author/bernie-sanders/) > [“It seems we’ve left skin in each other’s lungs. I should have looked under your bed skirt for my wallet, but how could credit…](https://sms4smile.com/quotes/michael-meyerhofer/it-seems-we-ve-left-skin-in-each-other-s-lungs-i-should-have-looked/) [Michael Meyerhofer](https://sms4smile.com/quotes/author/michael-meyerhofer/) ## More by Zig Ziglar > [If you aim at nothing, you will hit it every time.](https://sms4smile.com/quotes/zig-ziglar/if-you-aim-at-nothing-you-will-hit-it-every-time/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [Many companies have long contended that stress in the home causes productivity loss in the market place.. and it does. But research now reveals…](https://sms4smile.com/quotes/zig-ziglar/many-companies-have-long-contended-that-stress-in-the-home-causes/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [A plan is always successful if the plan is good.](https://sms4smile.com/quotes/zig-ziglar/a-plan-is-always-successful-if-the-plan-is-good/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [Many times our weaknesses are extensions of our strengths.](https://sms4smile.com/quotes/zig-ziglar/many-times-our-weaknesses-are-extensions-of-our-strengths/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [It's not what you've got, it's what you use that makes a difference.](https://sms4smile.com/quotes/zig-ziglar/it-s-not-what-you-ve-got-it-s-what-you-use-that-makes-a-difference/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [The child who has not been disciplined with love by his little world will be disciplined, generally without love, by the big world.](https://sms4smile.com/quotes/zig-ziglar/the-child-who-has-not-been-disciplined-with-love-by-his-little-world/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [When there is hope in the future, there is power in the present, and since hope is the foundational quality of all change, there…](https://sms4smile.com/quotes/zig-ziglar/when-there-is-hope-in-the-future-there-is-power-in-the-present-and/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [The way you look on the outside has a definite bearing on how you feel and see yourself on the inside.](https://sms4smile.com/quotes/zig-ziglar/the-way-you-look-on-the-outside-has-a-definite-bearing-on-how-you/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [You become great by going small thing in a great way.](https://sms4smile.com/quotes/zig-ziglar/you-become-great-by-going-small-thing-in-a-great-way/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [God showed me that He could and would replace everything that was missing in my life, but that nothing could replace Him in my…](https://sms4smile.com/quotes/zig-ziglar/god-showed-me-that-he-could-and-would-replace-everything-that-was/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [As you move to the top, remember the story of the pump. 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You learn from your mistakes, make adjustments and continue pressing forward until you achieve…](https://sms4smile.com/quotes/zig-ziglar/success-comes-from-repeated-efforts-day-in-and-day-out-you-learn-from/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [Positive thinking will let you use the ability which you have, and that is awesome.](https://sms4smile.com/quotes/zig-ziglar/positive-thinking-will-let-you-use-the-ability-which-you-have-and/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [It will be disastrous when a leader or manager shows up with one attitude one day and treats people with a different attitude the…](https://sms4smile.com/quotes/zig-ziglar/it-will-be-disastrous-when-a-leader-or-manager-shows-up-with-one/) [Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/) > [If you go looking for a friend, you're going to find they're very scarce. 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That’s what souls do. Egos don’t, but souls do. Become a soul, look around, and you’ll be amazed-all the beings around you…](https://sms4smile.com/quotes/ram-dass/souls-love-that-s-what-souls-do-egos-don-t-but-souls-do-become-a-soul/) [Ram Dass](https://sms4smile.com/quotes/author/ram-dass/) > [Contrary to a common myth, while there are general guidelines, there is no exact 'right' way to run ... I am amazed by the…](https://sms4smile.com/quotes/grete-waitz/contrary-to-a-common-myth-while-there-are-general-guidelines-there-is/) [Grete Waitz](https://sms4smile.com/quotes/author/grete-waitz/) > [I'm always amazed by writers who tell me they plan everything at the beginning. I feel their writing days must be very bland.](https://sms4smile.com/quotes/rose-tremain/i-m-always-amazed-by-writers-who-tell-me-they-plan-everything-at-the/) [Rose Tremain](https://sms4smile.com/quotes/author/rose-tremain/) > [What I am telling you is that you do not need to know to love, and it is right that you feel it all…](https://sms4smile.com/quotes/ta-nehisi-coates/what-i-am-telling-you-is-that-you-do-not-need-to-know-to-love-and-it/) [Ta-Nehisi Coates](https://sms4smile.com/quotes/author/ta-nehisi-coates/) > [My father was truly a great man. I remember one day putting my feet in my father's shoes. I was amazed at the size.…](https://sms4smile.com/quotes/joseph-b-wirthlin/my-father-was-truly-a-great-man-i-remember-one-day-putting-my-feet-in/) [Joseph B. Wirthlin](https://sms4smile.com/quotes/author/joseph-b-wirthlin/) > [J. Budziszewski is perhaps the clearest and most eloquent natural lawyer writing today. 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Consider what you have and be satisfied with…](https://sms4smile.com/quotes/luci-swindoll/the-key-to-contentment-is-to-consider-consider-who-you-are-and-be/) [Luci Swindoll](https://sms4smile.com/quotes/author/luci-swindoll/) [Browse all 776 Amazed quotes ](https://sms4smile.com/quotes/about/amazed/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. 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