--- title: "Meaning & Key Takeaway of: I think a much better use of time and…" description: "\"I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the ..." image: "https://sms4smile.com/quotes/i/4e6/tony-hsieh-6336_business_i-think-a-much-better-use-of-time-and-re_910820.png" --- # I think a much better use of time and resources is to… ![“I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out…” quote by Tony Hsieh](https://sms4smile.com/quotes/i/4e6/tony-hsieh-6336_business_i-think-a-much-better-use-of-time-and-re_910820.png) [Download](https://sms4smile.com/quotes/i/4e6/tony-hsieh-6336_business_i-think-a-much-better-use-of-time-and-re_910820.png) [Open image](https://sms4smile.com/quotes/i/4e6/tony-hsieh-6336_business_i-think-a-much-better-use-of-time-and-re_910820.png) > “I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.” [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Focusing on improving experiences for existing customers drives repeat business, which then fuels exponential growth when new customers arrive. **In simple terms:** Improve current customers to grow business exponentially. Key Takeaway Prioritize existing users’ needs. Themes customer focus growth retention product improvement Mood strategic optimistic Type business motivational When to use this quote - e‑commerce sites - subscription services - retail stores - SaaS platforms Key Concepts business strategy network effects customer loyalty Questions to Reflect On - How can you balance retention and acquisition? - What metrics best show repeat business impact? A Different Perspective Neglecting acquisition can limit market reach. ★ ★ ★ ★ ★ No ratings yet [Business](https://sms4smile.com/quotes/about/business/) [Focus](https://sms4smile.com/quotes/about/focus/) [Thinking](https://sms4smile.com/quotes/about/thinking/) [Time](https://sms4smile.com/quotes/about/time/) [Use of time](https://sms4smile.com/quotes/about/use-of-time/) ## Related quotes > [Our current use of time is not rational. There is therefore no point in seeking marginal improvements in how we spend our time. 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Space we can…](https://sms4smile.com/quotes/napoleon-bonaparte/strategy-is-the-art-of-making-use-of-time-and-space-i-am-less/) [Napoleon Bonaparte](https://sms4smile.com/quotes/author/napoleon-bonaparte/) > [Time is the most valuable commodity we have, worth more than gold, yet wasted more than all else. Efficient use of time begins with…](https://sms4smile.com/quotes/mark-hart/time-is-the-most-valuable-commodity-we-have-worth-more-than-gold-yet/) [Mark Hart](https://sms4smile.com/quotes/author/mark-hart/) > [The easiest way to increase happiness is to control your use of time.](https://sms4smile.com/quotes/daniel-kahneman/the-easiest-way-to-increase-happiness-is-to-control-your-use-of-time/) [Daniel Kahneman](https://sms4smile.com/quotes/author/daniel-kahneman/) > [Now is the time to make good use of time. Today is the day to begin a perfect day.](https://sms4smile.com/quotes/sri-chinmoy/now-is-the-time-to-make-good-use-of-time-today-is-the-day-to-begin-a/) [Sri Chinmoy](https://sms4smile.com/quotes/author/sri-chinmoy/) > [Make the best use of time. Dont spend time brooding over past mistakes or worrying about the future. Remember, time lost can never be…](https://sms4smile.com/quotes/vikrant-parsai/make-the-best-use-of-time-dont-spend-time-brooding-over-past-mistakes/) [Vikrant Parsai](https://sms4smile.com/quotes/author/vikrant-parsai/) > [Men want to make the best use of time and want to see how something can inform them and give them a stronger sense…](https://sms4smile.com/quotes/chuck-palahniuk/men-want-to-make-the-best-use-of-time-and-want-to-see-how-something/) [Chuck Palahniuk](https://sms4smile.com/quotes/author/chuck-palahniuk/) > [The utility of living consists not in the length of days, but in the use of time; a man may have lived long, and…](https://sms4smile.com/quotes/michel-de-montaigne/the-utility-of-living-consists-not-in-the-length-of-days-but-in-the/) [Michel de Montaigne](https://sms4smile.com/quotes/author/michel-de-montaigne/) > [Dont say you have not enough time.Everyone have exactly the same numbers of minutes & hours per day. One who really wants to do…](https://sms4smile.com/quotes/dranil-kr-sinha/dont-say-you-have-not-enough-time-everyone-have-exactly-the-same/) [DrAnil Kr Sinha](https://sms4smile.com/quotes/author/dranil-kr-sinha/) > [Make use of time if you love eternity](https://sms4smile.com/quotes/demetrius/make-use-of-time-if-you-love-eternity/) [Demetrius](https://sms4smile.com/quotes/author/demetrius/) > [When you become an artist you're working away from home for so much time. You really see what the use of time means to…](https://sms4smile.com/quotes/schoolboy-q/when-you-become-an-artist-you-re-working-away-from-home-for-so-much/) [Schoolboy Q](https://sms4smile.com/quotes/author/schoolboy-q/) > [“Self care is not a waste of time. Self care makes your use of time more sustainable.”](https://sms4smile.com/quotes/jackie-viramontez/self-care-is-not-a-waste-of-time-self-care-makes-your-use-of-time/) [Jackie Viramontez](https://sms4smile.com/quotes/author/jackie-viramontez/) > [People who truly have control over time always have some in their pocket to give to someone in need. A sense of priorities drives…](https://sms4smile.com/quotes/scott-berkun/people-who-truly-have-control-over-time-always-have-some-in-their/) [Scott Berkun](https://sms4smile.com/quotes/author/scott-berkun/) ## More by Tony Hsieh > [Things are never as bad or as good as they seem.](https://sms4smile.com/quotes/tony-hsieh/things-are-never-as-bad-or-as-good-as-they-seem/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [After what seemed like an eternity, we finally reached the summit just as the sun was rising. I couldn't believe that we had actually…](https://sms4smile.com/quotes/tony-hsieh/after-what-seemed-like-an-eternity-we-finally-reached-the-summit-just/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth.…](https://sms4smile.com/quotes/tony-hsieh/branding-through-customer-service-over-the-years-the-number-one/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [If I was going to go into an office I wanted it to be with people I would choose to be around even if…](https://sms4smile.com/quotes/tony-hsieh/if-i-was-going-to-go-into-an-office-i-wanted-it-to-be-with-people-i/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able…](https://sms4smile.com/quotes/tony-hsieh/never-accept-or-be-too-comfortable-with-the-status-quo-because-the/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.](https://sms4smile.com/quotes/tony-hsieh/have-fun-the-game-is-a-lot-more-enjoyable-when-you-re-trying-to-do/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term…](https://sms4smile.com/quotes/tony-hsieh/our-belief-is-that-if-you-get-the-culture-right-most-of-the-other/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.](https://sms4smile.com/quotes/tony-hsieh/twitter-is-like-hugging-just-because-it-s-hard-to-measure-the-return/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines,…](https://sms4smile.com/quotes/tony-hsieh/sorry-investing-was-pretty-boring-and-i-really-missed-being-part-of/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Problems are just mile markers. Each one we pass means we've gotten better.](https://sms4smile.com/quotes/tony-hsieh/problems-are-just-mile-markers-each-one-we-pass-means-we-ve-gotten/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves…](https://sms4smile.com/quotes/tony-hsieh/i-think-when-people-say-they-dread-going-into-work-on-monday-morning/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [“that your business can avoid making some of the same ones.   7. You want to figure out the right balance of profits, passion, and…](https://sms4smile.com/quotes/tony-hsieh/that-your-business-can-avoid-making-some-of-the-same-ones-7-you-want/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Inspire other communities and cities to reinvent themselves.](https://sms4smile.com/quotes/tony-hsieh/inspire-other-communities-and-cities-to-reinvent-themselves/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Learn by doing. Theory is nice, but nothing replaces actual experience.](https://sms4smile.com/quotes/tony-hsieh/learn-by-doing-theory-is-nice-but-nothing-replaces-actual-experience/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Most companies are very quick to hire and slow to fire, when really it should be the other way around.](https://sms4smile.com/quotes/tony-hsieh/most-companies-are-very-quick-to-hire-and-slow-to-fire-when-really-it/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) [Explore all 99 Tony Hsieh quotes ](https://sms4smile.com/quotes/author/tony-hsieh/) ## More Business quotes > [Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't…](https://sms4smile.com/quotes/doug-mcmillon/companies-with-cultures-that-celebrate-diverse-opinions-and-encourage/) [Doug McMillon](https://sms4smile.com/quotes/author/doug-mcmillon/) > [You can laugh at me, but I understand show business.](https://sms4smile.com/quotes/ksenia-sobchak/you-can-laugh-at-me-but-i-understand-show-business/) [Ksenia Sobchak](https://sms4smile.com/quotes/author/ksenia-sobchak/) > [“Start a business, not a startup”](https://sms4smile.com/quotes/anonymous/start-a-business-not-a-startup/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“Take some books and read; that’s an immense help; and books are always good company if you have the right sort.”](https://sms4smile.com/quotes/louisa-may-alcott/take-some-books-and-read-that-s-an-immense-help-and-books-are-always/) [Louisa May Alcott](https://sms4smile.com/quotes/author/louisa-may-alcott/) > [I'm a business first and foremost so whatever my business is, it's separate from my personal. It's like whatever I do business wise, it's…](https://sms4smile.com/quotes/snoop-dogg/i-m-a-business-first-and-foremost-so-whatever-my-business-is-it-s/) [Snoop Dogg](https://sms4smile.com/quotes/author/snoop-dogg/) > [Many early-stage entrepreneurs make one simple mistake: Describing this 'big picture' in vague concepts and words.](https://sms4smile.com/quotes/sunil-nagaraj/many-early-stage-entrepreneurs-make-one-simple-mistake-describing/) [Sunil Nagaraj](https://sms4smile.com/quotes/author/sunil-nagaraj/) > [Nobody has a crystal ball, and part of evolving a business plan is to say, 'I might have said we're going left, but I…](https://sms4smile.com/quotes/ryan-kavanaugh/nobody-has-a-crystal-ball-and-part-of-evolving-a-business-plan-is-to/) [Ryan Kavanaugh](https://sms4smile.com/quotes/author/ryan-kavanaugh/) > [I think a business guy is different from an artist. They walk different paths. Artists create the best outputs when they're having fun. And…](https://sms4smile.com/quotes/g-dragon/i-think-a-business-guy-is-different-from-an-artist-they-walk/) [G-Dragon](https://sms4smile.com/quotes/author/g-dragon/) > [ “\[S\]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once,… ](https://sms4smile.com/quotes/nora-ephron/s-ometimes-when-you-are-a-food-person-the-possible-irrelevance-of/) [Nora Ephron](https://sms4smile.com/quotes/author/nora-ephron/) > [If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then…](https://sms4smile.com/quotes/jack-ma/if-you-have-a-different-mindset-you-will-have-a-different-outcome-if/) [Jack Ma](https://sms4smile.com/quotes/author/jack-ma/) > [“Some say the Earth is angry Because he wants no company; I say the Earth is angry Because he lives alone.”](https://sms4smile.com/quotes/n-k-jemisin/some-say-the-earth-is-angry-because-he-wants-no-company-i-say-the/) [N.K. 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