--- title: "Meaning & Key Takeaway of: 1. Building Trust & Rapport. Trust and…" description: "\"“1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high performing teams, and the secret sauce for healthy ..." image: "https://sms4smile.com/quotes/i/588/susan-c-young-156_best-keynote-speaker_1-building-trust-rapport-trust-and-rappo_2030208.jpg" --- # 1. Building Trust & Rapport. Trust and rapport are the… ![“1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high performing teams, and the secret sauce for healthy relationships.” quote by Susan C. Young](https://sms4smile.com/quotes/i/588/susan-c-young-156_best-keynote-speaker_1-building-trust-rapport-trust-and-rappo_2030208.jpg) [Download](https://sms4smile.com/quotes/i/588/susan-c-young-156_best-keynote-speaker_1-building-trust-rapport-trust-and-rappo_2030208.jpg) [Open image](https://sms4smile.com/quotes/i/588/susan-c-young-156_best-keynote-speaker_1-building-trust-rapport-trust-and-rappo_2030208.jpg) > ““1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high performing teams, and the secret sauce for healthy relationships.”” [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Trust and rapport are essential foundations for effective teams and healthy professional relationships. **In simple terms:** Trust is the core of strong business connections. Key Takeaway Cultivate genuine trust in every interaction. Themes trust teamwork relationships Mood optimistic professional Type advice motivational When to use this quote - team building - client negotiations - conflict resolution - networking Key Concepts social capital psychology leadership Questions to Reflect On - How can you demonstrate trustworthiness daily? - What barriers hinder trust in your team? A Different Perspective Trust alone cannot fix systemic issues; it must be paired with competence. ★ ★ ★ ★ ★ No ratings yet [Best-keynote-speakers](https://sms4smile.com/quotes/about/best-keynote-speakers/) [Best-motivational-speakers](https://sms4smile.com/quotes/about/best-motivational-speakers/) [Build-rapport](https://sms4smile.com/quotes/about/build-rapport/) [Building trust](https://sms4smile.com/quotes/about/building-trust/) [Business](https://sms4smile.com/quotes/about/business/) [Communication skills](https://sms4smile.com/quotes/about/communication-skills/) [Customer-service-quotes](https://sms4smile.com/quotes/about/customer-service-quotes/) [Discretion](https://sms4smile.com/quotes/about/discretion/) [First-impressions-quotes](https://sms4smile.com/quotes/about/first-impressions-quotes/) [Healthy Relationships](https://sms4smile.com/quotes/about/healthy-relationships/) [Quotes-by-susan-c-young](https://sms4smile.com/quotes/about/quotes-by-susan-c-young/) [Relationship quotes](https://sms4smile.com/quotes/about/relationship-quotes/) [Relationships](https://sms4smile.com/quotes/about/relationships/) [Speaker-susan-young](https://sms4smile.com/quotes/about/speaker-susan-young/) [Teamwork](https://sms4smile.com/quotes/about/teamwork/) ## Related quotes > [“Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible.”](https://sms4smile.com/quotes/susan-c-young/trust-and-rapport-are-listed-in-that-order-because-without-first/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that they are…](https://sms4smile.com/quotes/susan-c-young/trust-and-rapport-are-the-connective-tissue-for-gaining-and/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.”](https://sms4smile.com/quotes/susan-c-young/strengthen-your-first-impressions-by-making-the-intentional-effort-to/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport, a relationship…](https://sms4smile.com/quotes/susan-c-young/when-we-trust-someone-or-something-we-place-our-faith-and-confidence/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Top sales professionals will confirm that nurturing their “sphere of influence” is essential to their success. When trust and rapport are well cultivated, it…](https://sms4smile.com/quotes/susan-c-young/top-sales-professionals-will-confirm-that-nurturing-their-sphere-of/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of…](https://sms4smile.com/quotes/susan-c-young/trust-and-rapport-are-essential-for-moving-a-positive-first/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Make Others Feel Important. We all have an innate desire to feel important, be special, and feel appreciated. In your words and behavior help…](https://sms4smile.com/quotes/susan-c-young/make-others-feel-important-we-all-have-an-innate-desire-to-feel/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of caution. If…](https://sms4smile.com/quotes/susan-c-young/know-your-audience-with-the-high-level-of-cultural-sensitivity-these/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Humor lightens our spirits, comforts us through the challenge, brings people together, and helps us to remember the positive sides of life. When your…](https://sms4smile.com/quotes/susan-c-young/humor-lightens-our-spirits-comforts-us-through-the-challenge-brings/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“The Truth Can Hurt . . . “Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions.”](https://sms4smile.com/quotes/susan-c-young/the-truth-can-hurt-honesty-is-one-of-your-most-valuable-virtues/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“For leaders, trust can make all the difference in the viability of their teams. When there is mistrust or low connectivity, teams can falter…](https://sms4smile.com/quotes/susan-c-young/for-leaders-trust-can-make-all-the-difference-in-the-viability-of/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their trust before…](https://sms4smile.com/quotes/susan-c-young/people-consider-trust-differently-some-approach-a-new-relationship/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“If people would read more of these humor books, they wouldn’t need all those self-improvement books!”](https://sms4smile.com/quotes/susan-c-young/if-people-would-read-more-of-these-humor-books-they-wouldn-t-need-all/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world and life…](https://sms4smile.com/quotes/susan-c-young/people-love-to-be-happy-enjoy-a-hearty-laugh-and-simply-have-fun-when/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Commonality & Camaraderie. By identifying, developing, and connecting powerful points of reference to others, you will have a rich resource of information from which…](https://sms4smile.com/quotes/susan-c-young/commonality-camaraderie-by-identifying-developing-and-connecting/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) ## More by Susan C. Young > [“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to…](https://sms4smile.com/quotes/susan-c-young/we-ve-all-met-people-who-are-beautiful-on-the-outside-however-when/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is…](https://sms4smile.com/quotes/susan-c-young/being-grounded-in-your-lifelong-culture-and-your-personal-perspective/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“A positive attitude will help you be more inspiring and motivating to others.”](https://sms4smile.com/quotes/susan-c-young/a-positive-attitude-will-help-you-be-more-inspiring-and-motivating-to/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her…](https://sms4smile.com/quotes/susan-c-young/the-gift-that-keeps-on-giving-i-once-had-a-lovely-real-estate-client/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or…](https://sms4smile.com/quotes/susan-c-young/conversation-starters-icebreakers-openers-however-you-choose-to-label/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in…](https://sms4smile.com/quotes/susan-c-young/free-flowing-dialogue-have-you-ever-been-engaged-in-a-conversation/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,…](https://sms4smile.com/quotes/susan-c-young/in-years-gone-by-particularly-in-the-east-and-the-south-ladies-would/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in…](https://sms4smile.com/quotes/susan-c-young/5-tips-for-mirroring-others-1-body-language-when-they-smile-you-smile/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,…](https://sms4smile.com/quotes/susan-c-young/communication-skills-quotes-by-susan-c-young-relationship-quotes-how/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first…](https://sms4smile.com/quotes/susan-c-young/how-do-you-enter-a-room-how-do-you-walk-into-a-job-interview-how-do/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Self-confident people face their fears head-on and are willing to take risks.”](https://sms4smile.com/quotes/susan-c-young/self-confident-people-face-their-fears-head-on-and-are-willing-to/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before…](https://sms4smile.com/quotes/susan-c-young/be-the-inviter-when-i-began-my-speaking-career-i-designed-and/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup…](https://sms4smile.com/quotes/susan-c-young/employee-engagement-employee-engagement-has-become-a-very-hot-topic/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes…](https://sms4smile.com/quotes/susan-c-young/to-remember-people-s-names-use-rhyming-rhythm-adjectives-and/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible…](https://sms4smile.com/quotes/susan-c-young/a-smile-is-one-of-the-most-powerful-and-important-body-language-cues/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) [Explore all 1,096 Susan C. Young quotes ](https://sms4smile.com/quotes/author/susan-c-young/) ## More Best-keynote-speakers quotes > [“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her…](https://sms4smile.com/quotes/susan-c-young/the-gift-that-keeps-on-giving-i-once-had-a-lovely-real-estate-client/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Commonality & Camaraderie. By identifying, developing, and connecting powerful points of reference to others, you will have a rich resource of information from which…](https://sms4smile.com/quotes/susan-c-young/commonality-camaraderie-by-identifying-developing-and-connecting/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world and life…](https://sms4smile.com/quotes/susan-c-young/people-love-to-be-happy-enjoy-a-hearty-laugh-and-simply-have-fun-when/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“If people would read more of these humor books, they wouldn’t need all those self-improvement books!”](https://sms4smile.com/quotes/susan-c-young/if-people-would-read-more-of-these-humor-books-they-wouldn-t-need-all/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their trust before…](https://sms4smile.com/quotes/susan-c-young/people-consider-trust-differently-some-approach-a-new-relationship/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Strategic Commonality “Social media has capitalized on helping people find others who share their similar interests, shared experiences, and common passions. With social media,…](https://sms4smile.com/quotes/susan-c-young/strategic-commonality-social-media-has-capitalized-on-helping-people/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the top and…](https://sms4smile.com/quotes/susan-c-young/show-them-you-care-in-the-business-world-mastering-conversational/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“In our digital world today, handwritten notes are an “old school” way to make people feel important. Email is easy and Facebook birthday messages…](https://sms4smile.com/quotes/susan-c-young/in-our-digital-world-today-handwritten-notes-are-an-old-school-way-to/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“For leaders, trust can make all the difference in the viability of their teams. When there is mistrust or low connectivity, teams can falter…](https://sms4smile.com/quotes/susan-c-young/for-leaders-trust-can-make-all-the-difference-in-the-viability-of/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Whether you master the art of asking questions to become a skilled communicator, start conversations, or to connect in a more meaningful way, questions…](https://sms4smile.com/quotes/susan-c-young/whether-you-master-the-art-of-asking-questions-to-become-a-skilled/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“The Truth Can Hurt . . . “Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions.”](https://sms4smile.com/quotes/susan-c-young/the-truth-can-hurt-honesty-is-one-of-your-most-valuable-virtues/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Humor lightens our spirits, comforts us through the challenge, brings people together, and helps us to remember the positive sides of life. When your…](https://sms4smile.com/quotes/susan-c-young/humor-lightens-our-spirits-comforts-us-through-the-challenge-brings/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“It is easier to do business and work with people who are most like ourselves.”](https://sms4smile.com/quotes/susan-c-young/it-is-easier-to-do-business-and-work-with-people-who-are-most-like/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“A closed-ended question, however, is one which could be answered with a one-word answer or a simple "yes" or "no." It can bring a…](https://sms4smile.com/quotes/susan-c-young/a-closed-ended-question-however-is-one-which-could-be-answered-with-a/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Tell me about yourself” is one of the best icebreakers and conversation openers you can have. Learn to ask questions using this phrase as…](https://sms4smile.com/quotes/susan-c-young/tell-me-about-yourself-is-one-of-the-best-icebreakers-and/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) [Browse all 159 Best-keynote-speakers quotes ](https://sms4smile.com/quotes/about/best-keynote-speakers/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "“1.\tBuilding Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high performing teams, and the secret sauce for healthy relationships.”", "creator": { "@type": "Person", "name": "Susan C. Young" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/susan-c-young/1-building-trust-rapport-trust-and-rapport-are-the-heartbeat-of/", "about": { "@type": "Thing", "name": "Best-keynote-speakers" }, "@id": "https://sms4smile.com/quotes/susan-c-young/1-building-trust-rapport-trust-and-rapport-are-the-heartbeat-of/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/588/susan-c-young-156_best-keynote-speaker_1-building-trust-rapport-trust-and-rappo_2030208.jpg", "contentUrl": "https://sms4smile.com/quotes/i/588/susan-c-young-156_best-keynote-speaker_1-building-trust-rapport-trust-and-rappo_2030208.jpg", "url": "https://sms4smile.com/quotes/i/588/susan-c-young-156_best-keynote-speaker_1-building-trust-rapport-trust-and-rappo_2030208.jpg", "width": 1080, "height": 1080, "caption": "“1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high…” — Susan C. Young", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Susan C. Young", "item": "https://sms4smile.com/quotes/author/susan-c-young/" }, { "@type": "ListItem", "position": 4, "name": "“1. Building Trust & Rapport. Trust...", "item": "https://sms4smile.com/quotes/susan-c-young/1-building-trust-rapport-trust-and-rapport-are-the-heartbeat-of/" } ], "@id": "https://sms4smile.com/quotes/susan-c-young/1-building-trust-rapport-trust-and-rapport-are-the-heartbeat-of/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```