--- title: "Meaning & Key Takeaway of: And then there is the category ‘Mental…" description: "\"“And then there is the category ‘Mental Demands’. The Care Assistant scores 2 and the Waste Collector scores 3. ‘What is this about?’ asks Jackie. ‘We ..." image: "https://sms4smile.com/quotes/i/03c/sue-lloyd-roberts-73651_demands_and-then-there-is-the-category-mental-de_2436472.jpg" --- # And then there is the category ‘Mental Demands’. The Care… ![“And then there is the category ‘Mental Demands’. The Care Assistant scores 2 and the Waste Collector scores 3. ‘What is this about?’ asks Jackie. ‘We are the ones who have to deal with confused and scared old people, we are the ones who have to reassure their families and even cope with…” quote by Sue Lloyd Roberts](https://sms4smile.com/quotes/i/03c/sue-lloyd-roberts-73651_demands_and-then-there-is-the-category-mental-de_2436472.jpg) [Download](https://sms4smile.com/quotes/i/03c/sue-lloyd-roberts-73651_demands_and-then-there-is-the-category-mental-de_2436472.jpg) [Open image](https://sms4smile.com/quotes/i/03c/sue-lloyd-roberts-73651_demands_and-then-there-is-the-category-mental-de_2436472.jpg) > ““And then there is the category ‘Mental Demands’. The Care Assistant scores 2 and the Waste Collector scores 3. ‘What is this about?’ asks Jackie. ‘We are the ones who have to deal with confused and scared old people, we are the ones who have to reassure their families and even cope with bereavements. It is a nonsense. I remember the council chappie coming with a clipboard to do the evaluations. He asked us a few questions and did not bother to stay long enough to watch us at work. I tell you it is the men all sticking together to get the best deals for the men.”” Sue Lloyd Roberts ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. The speaker criticizes how mental demand categories undervalue care work, highlighting emotional strain and inadequate evaluation. **In simple terms:** Care workers face high emotional stress that isn’t properly recognized. Key Takeaway Advocate for fair assessment of emotional labor. Themes mental health care work valuation fairness Mood concerned determined Type activist analytical When to use this quote - healthcare settings - social services - union negotiations - training programs Key Concepts occupational psychology empathy policy critique Questions to Reflect On - What changes would improve mental demand assessments? - How can workers’ voices be better heard? A Different Perspective The anecdote may not represent all evaluation systems. ★ ★ ★ ★ ★ No ratings yet [Old people](https://sms4smile.com/quotes/about/old-people/) [Psychology](https://sms4smile.com/quotes/about/psychology/) [Sticking together](https://sms4smile.com/quotes/about/sticking-together/) ## Related quotes > [A League of Their Own' had some special meaning for me, I guess - it's about women joining together and being empowered, but also…](https://sms4smile.com/quotes/rebel-wilson/a-league-of-their-own-had-some-special-meaning-for-me-i-guess-it-s/) [Rebel Wilson](https://sms4smile.com/quotes/author/rebel-wilson/) > [In football you never know what's around the corner, but by sticking together - directors, management, players and fans - we can look to…](https://sms4smile.com/quotes/neil-warnock/in-football-you-never-know-what-s-around-the-corner-but-by-sticking/) [Neil Warnock](https://sms4smile.com/quotes/author/neil-warnock/) > [I can see the Beatles sticking together forever, really. 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